Customer Service Representative Full-Time - East Victoria Park $65k per year Super Bonuses Career Growth & Friendly and sociable Team Culture Are you a people person with a passion for delivering excellent service? Join a fun, fast-paced team where your communication skills and positive attitude will be truly valued! WOW Recruitment are looking for a Customer Service Representative to join our client’s dynamic and sociable team. This is a fantastic opportunity to work in a supportive environment with great perks, career progression, and ongoing development. What's in it for you? Weekly bonuses Salary reviews annually Team lunches Soon to move in to new city centre office - vibrant team atmosphere Excellent training, support, and career pathways What You’ll Be Doing Responding to inbound and outbound calls and email enquiries Providing friendly, solution-focused customer support Maintaining accurate records of all customer interactions Meeting and exceeding service performance targets Building strong, positive relationships with customers Keeping up-to-date with product knowledge to offer informed advice Collaborating with your team to hit shared goals About You Excellent verbal and written communication skills Experience working towards KPI's Previous phone-based customer service experience (preferred, not essential) Confident, well-mannered, and customer-focused Technically minded – comfortable providing detailed support The ability to retain customers Organised with strong time management abilities Adaptable, quick to learn, and open to change Friendly, positive, and a true team player If you want to join a fun, hardworking team and contribute your positivity and enthusiasm and reap the rewards APPLY now or contact Caitlin@wowrecruitment.com.au for more info
