We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you. Period of Appointment Appointment to the role is on a fixed term flexible basis (up to 73.5 hours per fortnight) for two years. Duties Lead and mentor the team in their daily activities to achieve the accurate and efficient delivery of a broad range of client services for Registration and Licensing Services. Access, interpret and update a range of information on the Motor Registry System in an accurate and timely manner in-line with established practices and procedures. Lead and undertake continual monitoring and revision of the team’s processes to ensure they are accurate and align with modern client service practices. Assess, investigate, resolve, and process a range of transactions, including enquires relating to rejected payments, daily banking, amending information into the Motor Registry System and processing refunds for clients. Assess and action a range of registration and licensing payments received by Registration and Licensing Services, follow-up and liaise with clients and external stakeholders to achieve a satisfactory and timely outcome. Provide sound advice to clients and other stakeholders in an appropriate and client focussed manner. Download the Statement of Duties and Associated Documents Coordinator - Business Support (372922).docx Coordinator - Business Support (372922).pdf Advice to applicants.DOCX Advice to applicants.pdf For more information Name: Craig Elliot Position: Team Leader Business Support Email: craig.elliot@stategrowth.tas.gov.au Phone: (03) 6166 3484 How to apply To apply, please provide a one to two page document outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV. Online applications are preferred, please click the blue Apply Now button. -or- Complete the following application form and email your application to us at recruitment@stategrowth.tas.gov.au Application for Employment (Form 201).DOCX Application for Employment (Form 201).pdf