The Product Delivery & Compliance Advisor is accountable for managing and executing the bank’s product delivery and compliance obligations in alignment with governance frameworks and regulatory requirements. This role bridges product strategy and execution, coordinating successful delivery of the bank’s customer promises, product changes and new developments while ensuring robust compliance standards across all banking products. This role can be based out of Head Office Collingwood or Mascot), Bendigo, Moe, Traralgon, or Canberra What you will be doing Develop, implement, and continuously improve the product governance, disclosure, and compliance framework, including Design and Distribution obligations. Monitor regulatory changes, conduct impact assessments, and lead implementation of updated compliance requirements. Oversee compliance reviews, risk assessments, audits, and breach investigations, preparing reports for senior leadership and board committees. Manage incident investigations and remediation plans for product compliance breaches and complaints. Define change requirements and manage end-to-end product delivery, ensuring timelines, scope, and quality objectives are met. Coordinate with stakeholders to provide delivery updates, KPIs, and performance reporting. Ensure all product changes meet regulatory, technical, and quality standards while managing change dependencies. Why Join us We have big plans to become Australia’s leading purpose-driven bank. As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose. Every role and person in our bank is essential to bringing our values, purpose and aspiration to life. We offer flexible working options, competitive salary and 14% super. Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships. We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave. We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours. We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community. We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation. What you will bring Extensive experience in compliance, regulatory management, and product delivery within banking, financial services, or other highly regulated industries. Strong understanding of banking products, business processes, and regulatory requirements, including product governance and disclosure obligations. Proven ability to manage compliance frameworks, monitor industry trends, and provide practical advice on risk and regulatory changes. Experience in project management methodologies and tools (e.g., Jira), with a track record of delivering projects on time and to a high standard. Excellent communication and stakeholder management skills - able to build collaborative relationships and influence outcomes. Strong analytical and problem-solving skills, with the ability to assess risks, identify root causes, and implement effective solutions. Relevant tertiary qualifications in product management, audit, law, commerce, business, project management, or risk management. Positive, proactive, and resilient attitude, with a commitment to continuous improvement. Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos. By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.
