Australian Citizenship with active TSPV required 12 months with 2 *12 months extensions Canberra Onsite role A major Australian Government agency is expanding its ICT program and is seeking five Senior Business Analysts to join a high‑profile transformation initiative. These roles offer long‑term contract security, a supportive team environment, and the opportunity to shape future-state business and technology outcomes. About the Role You will work closely with stakeholders, delivery teams, and project leadership to analyse current‑state processes, define future requirements, and develop high‑quality business analysis artefacts. Your expertise will support multiple projects within a broader transformation program. Key Responsibilities Analyse and model business processes, identifying opportunities for improvement Gather, document, and prioritise business and technical requirements Develop process maps, user stories, acceptance criteria, and functional specifications Apply user‑centred design approaches (personas, journey maps, service blueprints) Collaborate with SMEs, product owners, developers, testers, and change teams Essential Criteria Strong capability in eliciting and defining epics, user stories, and non‑functional requirements Demonstrated experience facilitating workshops and engaging diverse stakeholders Experience applying user‑centred design principles Proven delivery experience within large or complex ICT projects If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Abhi Naik at Clicks IT Recruitment on 61 427 997 851. At Clicks we embrace diversity, inclusion and equal opportunity. First Nations people are encouraged to apply. We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email adjustments@clicks.com.au