In the role of Principal Technical Specialist (Digital Licence Project), you will provide hands on technical skills and expertise to lead the support of the Digital Licence App and Digital Identify service. You will oversee the efficient and effective operation, maintenance and management of the component solutions that collectively deliver the Digital Licence App and Digital Identity. The key challenges in this role are to Identify interdependencies and balance competing demands to ensure project objectives are achieved and establish effective teams and relationships with stakeholders. - Leading activities in support, proactively monitoring, analysing, and reporting on the performance and availability of the Digital Licence solution components to ensure they meet agreed service levels. Supported Technologies include Splunk, Amazon Web Services and Auth0 - Leading and collaborating with external vendors responsible for implementing security monitoring to ensure effective detection and response to vulnerabilities and potential threats, in alignment with departmental security standards and policies. - Coordinate with business units and external vendors to identify, analyse, and record, document and manage complex changes/incidents/problems in accordance with the Departmental standards and procedures. - Lead our change and release management processes, together with the development teams, to ensure they are managed in a timely and efficient manner. Technology stack include - MuleSoft, React.js and AWS. - Identify opportunities for continuous improvement across operational processes, tooling, and application/platform performance. For more information on this exciting opportunity please read the Role Description with the Applicant Guide. We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process. Should you have any questions regarding this role please contact Stephen Kerr, Director (Digital Operations) on ((07) 3066 8208. Applications to remain current for 12 months Job Ad Reference: QLD/676905/26 Closing Date: Tuesday, 10th February 2026
