This is a Data & Strategy Intern role with Heidi Health based in Melbourne, VIC, AU Heidi Health Role Seniority - intern More about the Data & Strategy Intern role at Heidi Health Who Are Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In just 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, all working towards a shared purpose: strengthening the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health. We move quickly where it matters and stay grounded in what’s proven-shaping healthcare’s next era. Ready for the challenge? The Internship Program Our Data & Strategy Internship is a 3 month program for highly analytical, ambitious students who want to learn how a fast-growing AI company is actually run. This is not a research or reporting internship. You will work directly with the Strategy Lead and leadership team on the data, models, and analysis that inform fundraising, growth, and major company decisions. You’ll gain hands-on exposure to how metrics like revenue, retention, usage, and unit economics are used to evaluate performance, tell the company’s story to investors, and guide where the business invests next. What You’ll Do Work with the Strategy Lead and leadership team on fundraising and investor work, including building metrics, preparing updates, and supporting diligence Pull, clean, and analyse product, customer, and revenue data to understand what’s driving growth, retention, and expansion Build models, cohort analyses, and dashboards that track key business and product performance Support internal strategy projects across pricing, growth, go-to-market, and operations Help develop clear narratives and storylines for how the business is performing and where it’s going Use data to validate or challenge strategic ideas and leadership decisions Support M&A and partnership analysis, including financial and usage-based evaluation What We’re Looking For We’re looking for someone who is strong in both thinking and numbers. Studying or recently graduated in maths, engineering, finance, economics, computer science, or a related quantitative field Confident working with data, models, and spreadsheets Able to break messy, complex problems into simple, structured approaches Clear communicator who can turn analysis into insight and recommendations Comfortable working in Excel; SQL experience is a plus Curious, driven, and excited by startups, AI, and healthcare The Way We Work 1. Build to Last We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day. 2. Own Your Practice Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together. 3. Move Fast, Stay Steady We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make. 4. Make Others Better Honest feedback, steady support, and shared growth keep our teams improving together. Why You’ll Flourish With Us Real Impact Work on a product that genuinely saves clinicians’ time and improves patient care. Dedicated Mentorship Learn from experienced engineers who are invested in your growth. Flexible Environment A flexible, hybrid setup to help balance work and study. Career Growth High-performing interns will be strongly considered for full-time graduate roles. A Great Team Join a passionate, motivated, and friendly team building the future of healthcare. Our Interview Process Application Review We review your expression of interest and resume. Take-Home Assignment A practical task to showcase your problem-solving skills. Final Interview A conversation with the hiring manager to discuss your assignment, background, and interest in Heidi, including a short collaborative design discussion. Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Heidi Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Collaborating with leadership Analyzing data Supporting strategy projects Key Strengths Data analysis Model building ️ Communication SQL Problem-solving Curiosity A Final Note: This is a role with Heidi Health not with Hatch.
