People Who Care is a not for profit organisation with over 45 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis. At People Who Care, we’re passionate about helping people live independently and with dignity. About the Role We are currently seeking a reliable and detail-oriented Administration Assistant to support our Home Care team. In this vital role, you’ll be the backbone of our client service operations—providing high-quality administrative support, managing records, and helping ensure services run smoothly and meet compliance standards. Full-time role - 8.00am to 4.06pm (or similar) - $35.16 per hour Superannuation Salary Packaging An option of 4 days will also be considered for the right candidate Key Responsibilities Provide administrative and clerical support to Care Coordinators Liaise with clients, families, staff, and external providers Process and track client service orders and purchases Maintain accurate client records and data entry Respond to phone, email, and in-person enquiries professionally Assist with general office duties Support compliance with aged care quality standards What You’ll Bring Experience in an admin. or customer service role Strong time management and organisational skills High attention to detail and accuracy in data entry Excellent communication and interpersonal skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to prioritise and multitask in a fast-paced environment A team player mindset with a can-do attitude Desirable Certificate III/IV in Business Administration or Community Services Experience in aged care, NDIS, or not-for-profit sectors Knowledge of Home Care Packages (HCP) or CHSP Requirements National Police Clearance Why Join Us? Be part of a values-driven organisation with a strong community impact Supportive team culture and meaningful work Ongoing training and development opportunities Salary packaging benefits for increased take-home pay How to apply: Applications should include a resume and preferably a brief cover letter outlining your suitability for the role. Please apply directly by clicking on the Apply button and following the prompts. Recruitment action will likely commence as suitable candidates apply. People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disability are encouraged to apply.
