About New Dawn At New Dawn, we don’t just provide services—we build bridges. We believe every person deserves to live a life defined by their own choices, not their challenges. Our culture is built on four pillars: Care, Respect, Courage, and Independence. We are looking for a dedicated Community Worker who shares these values and wants to help our NDIS participants truly thrive in their local community. The Role As a Community Worker with us, you aren’t just a "case manager"—you are a mentor, an advocate, and a community builder. Your goal is to help individuals build the confidence they need to lead independent lives. On a typical day, you will: Meet with clients and their families to deeply understand their goals and design personalized support plans that actually work. Create and maintain meaningful community connections, ensuring our clients aren't just "present" in the community, but truly included. Lead workshops, social outings, and skill-building activities that foster independence. Be the expert guide, linking clients to essential services in health, housing, and employment. Linking clients with services such as health, housing, employment, and training Provide genuine emotional and practical mentoring through life’s ups and downs. Maintain high-quality case notes and reports to ensure we are always delivering the best possible care. Meet with families to assess their unique needs and turn "someday" goals into a personalized, actionable plan for independence. Navigate the NDIS maze to link clients with the health, housing, and social services they need to thrive in their community. Provide hands-on guidance through life’s practical and emotional hurdles, helping clients build the confidence to lead their own lives. About You You are someone who looks past the "file" and sees the person. You’re organized enough to handle the paperwork but empathetic enough to handle a crisis with a calm, steady hand. To be successful, you’ll need: Diploma or higher in Community Services, Social Work, Welfare, or related field (Cert IV considered with strong experience) Minimum 2 years’ experience in NDIS, community, social, or disability services Proven experience in community development, welfare support, or related services Ability to assess client and community needs and design culturally appropriate programs Experience supporting clients with mental health challenges, trauma, or disadvantage Strong communication skills to engage with clients, families, and community partners Knowledge of health, welfare, housing, employment, and training resources Cultural sensitivity, patience, resilience, and excellent time management Ability to manage incidents and crisis situations calmly Practical skills in household support (meal preparation, basic housekeeping, group activities) Flexibility to work evenings, weekends, and sleepovers when needed Reliable car and full licence to support client transport (kilometres and tolls reimbursed) Mandatory checks: Police Check, Working with Children/Vulnerable Persons Check, NDIS Worker Screening Why Join the New Dawn Team? We know that to take care of our clients, we have to take care of our staff. We offer genuine professional development and room to move up in your career. Work in a team where your voice is heard and your well-being matters. You’ll be in a role where you can see the tangible impact of your work every single day. While this is a full-time role, we value life-balance and offer a supportive environment for our evening and weekend shifts. Ready to start a new chapter with us? Click 'Apply' and tell us why you’re passionate about community inclusion. We can’t wait to meet you.
