Position Purpose This role is responsible for leading the management, quality, and performance of a large organisational website. It focuses on delivering accurate, accessible, and engaging digital content, improving user experience, driving continuous improvement, and ensuring the website supports business objectives and community needs through effective governance, collaboration, and digital innovation. Key Responsibilities Lead and execute website content strategy to improve engagement and usability Build, edit, and optimise web pages and content hubs aligned with SEO, brand, and campaign objectives Maintain website accuracy, relevance, accessibility, and compliance with legislation and standards Monitor website performance, analytics, and user engagement, reporting key insights to stakeholders Implement improvements to enhance UX, navigation, accessibility, and site functionality Manage CMS operations, user access, content governance, and version control Provide technical website support, troubleshooting, and system optimisation Lead digital enhancements and future system upgrades (e.g., AI, webchat, online transactions) Work closely with designers, developers, content teams, and internal stakeholders Manage project timelines, priorities, budgets, and stakeholder engagement 2 days a week work from home Essential Skills & Experience Diploma in Marketing, Communications, or a related field Strong experience in website administration, content strategy, and digital optimisation Proficiency in HTML, CSS, JavaScript, CMS platforms, and web technologies Solid understanding of SEO best practices and web accessibility standards Excellent communication and stakeholder engagement skills Strong problem-solving, troubleshooting, and prioritisation abilities Ability to manage multiple projects and meet deadlines in a fast-paced environment Have worked in a large enterprise environment Desirable Experience Knowledge of CRM or ERP platforms (e.g., TechnologyOne) Strong business partnering and stakeholder relationship skills Why Apply? Work on a high-impact digital platform serving a large community Opportunity to lead innovation and digital transformation initiatives Collaborative and supportive team environment Competitive contract rates How to Apply You must have Australian Eligibility to work and ID Check is required. If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you. Call us on 02 8999 8890 to discuss the role further. Apply Now with an updated copy of your Resume and we will contact you shortly!
