We are seeking an experienced Senior Customer Relations Officer to provide exceptional support and service within the public sector. This temporary role requires a detail-oriented professional with strong organisational skills. Client Details Our client is a reputable public sector organisation based in Subiaco. As a small-sized entity, they are committed to delivering high-quality services and maintaining strong community engagement. Description Deliver excellent customer service and support to internal and external stakeholders. Manage and respond to customer inquiries in a professional and timely manner. Maintain accurate records and ensure data is up to date. Coordinate and manage administrative tasks to support the team. Provide detailed reports and updates to management as required. Assist in resolving escalated customer concerns effectively. Work collaboratively with team members to meet organisational objectives. Ensure compliance with public sector policies and procedures. Profile A successful Senior Customer Relations Officer should have: Previous experience in customer relations or a similar role within the public sector. Strong administrative and organisational skills. Excellent written and verbal communication abilities. A detail-oriented approach with a commitment to accuracy. Proficiency in using office software and systems. Ability to handle confidential information with discretion. Capability to work effectively both independently and as part of a team. Job Offer Hourly rate of $36 - $42 per hour Opportunity to work in a public sector environment. Temporary role offering flexibility. Convenient location in Subiaco. This is a fantastic opportunity for a Senior Customer Relations Officer to contribute to a small-sized organisation in the public sector. If this sounds like the right role for you, we encourage you to apply today! To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Kristin Ford on kristinford@michaelpage.com.au
