Full-time position, on-site role across university campuses (Some local and regional travel required) Your New Company: A well-established higher-education institution operating across two major university campuses, providing accommodation and student services to a large number of residents. The organisation is values-driven and operates within the not-for-profit education sector, with a strong focus on student experience, community and engagement. This higher-education institution works closely with universities, schools, commercial partners, and international agents and places strong emphasis on professional standards, cultural alignment, and long-term relationships with students and families. Your New Role: The Admissions Coordinator is a key member of the Marketing & Admissions Team. In conjunction with the Director of Admissions, you will be responsible for the planning, management and implementation of all aspects of resident recruitment, enrolment and admissions processes. This role suits a driven, highly organised professional who is confident representing this higher-education institution and communicating effectively with internal and external stakeholders and the broader community. As well as this, you will be responsible for the following: Coordinating and managing enrolment enquiries, applications and conversions Tracking, monitoring and analysing enrolment data and preparing reports for senior leadership, including the CEO, Executive and Board Building and maintaining strong relationships with universities, schools, commercial partners and international agents Representing the higher-education institution at schools, expos, open days and other recruitment-focused events locally and regionally Delivering professional and personalised tours to prospective residents and families Recruiting, training and coordinating volunteers to assist with tours, open days and school visits Conducting interviews with prospective students to assess suitability and cultural fit Maintaining up-to-date knowledge of strategic plans, programs, activities and offerings Reviewing admissions content and messaging across all collateral and the website to ensure accuracy and relevance Collaborating with Admissions and Marketing colleagues on the planning and delivery of events such as expos and open days Managing international enrolment processes, including visa-related requirements and liaison with education agents and English language providers Maintaining an accurate admissions database from enquiry through to confirmation and admission Managing applicant communications and documentation throughout the application, enrolment and re-enrolment processes Producing accurate daily, weekly and monthly reports on occupancy, prospects and enquiries Identifying opportunities for continuous improvement in database management, documentation and reporting Liaising with internal teams, including housekeeping, maintenance and reception, to support room readiness and smooth check-in processes Your Profile: You are an experienced admissions, enrolments or client-facing professional, ideally with exposure to higher education or professional services environments. To be successful in this role, you will demonstrate strong analytical and problem-solving skills, exceptional organisational ability and attention to detail, and the capacity to manage competing priorities and deadlines. You will communicate confidently and professionally, both verbally and in writing, and be comfortable acting as a representative of the organisation. As well as this, you will have the following: A Degree, Diploma or a minimum of four years’ experience in a similar role Relevant experience in admissions, enrolments or professional services environments Demonstrated experience using CRM systems Recent and relevant experience in database management (minimum three years), preferably StarRez or Salesforce Proficiency in Office 365 and related tools Strong relationship-building and stakeholder engagement skills A collaborative, team-oriented approach aligned with not-for-profit values Willingness and ability to uphold and embody organisational values Why join this progressive organisation? A full-time contract will be offered to the best-suited candidate. Opportunity to work within a well-established residential higher-education institution environment Exposure to higher education admissions and stakeholder engagement Varied role combining recruitment, events, data and relationship management Supportive, values-driven team culture Meaningful work supporting student journeys and community building Free parking, gym membership and one free lunch in the dining room when open How to Apply: If this sounds like you, click ‘Apply Now’ and provide your resume and a cover letter outlining your experience and suitability for the role. All unsolicited resumes from recruitment agencies will not be accepted. Only shortlisted candidates will be contacted regarding the role.
