Toyota Finance Australia (TFA) is the country’s largest automotive financier. Our past gives us credibility and knowledge. But it’s what the future holds, and how we can make the world a better place, that excites us. It’s not just about technology but what it can do for people. In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA). While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management. At TFA we’re committed to empowering our customers to get into their new car and onto the road. We’re also passionate about, and committed to, our people. Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow. Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people. From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring. We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. We’re working towards a future where we look out for each other and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at TFA. Join us and help drive the future. What you'll contribute to Within our Toyota Fleet Management (TFM) team, our trusted fleet advisors provide innovative fleet management solutions that get results, and we are proud to provide fleet management to some of the most successful companies in Australia. From financial to fleet support, our team immerse themselves in our customer’s business to make it easy and to keep their fleets running smoothly. The role of a Relationship Manager is to build and grow strategic relationships with their portfolio of Customers which will increase the volume and profitability of business to Toyota Fleet Management. Critical to the success of this role is to gain a comprehensive and intimate knowledge of their customers, and to develop Customer Value Plans that support and develop a mutually beneficial strategic plan to achieve both the customers as well as TFM’s business objectives. Your attributes Strong stakeholder engagement skills with the ability to build trusted relationships. Confident working autonomously and managing priorities with limited supervision. Able to solve complex customer problems and provide clear, practical solutions. Skilled at interpreting data and presenting insights that highlight business opportunities. Excellent interpersonal and presentation skills, with a genuine passion for customer engagement. Exceptional attention to detail, particularly when navigating dispute resolution and engaging with senior or executive-level stakeholders. Background in automotive, fleet or finance is preferred but not essential. This is a full-time, permanent opportunity based in Altona, VIC. Life at Toyota & What we offer you We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets. Toyota Australia is well-recognised for offering: Flexible hours and workspaces Career Development 26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers Wellness facilities & Employee Assistance Program (private coaching available to you and your family) Paid volunteer days to support your community / Employee Community Grants Fund Employee Car Benefit Scheme Building a great place to work You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/ We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements. Toyota is an endorsed employer for all women. Please review the Work180 website for further information. Come with us and help create the future.
