Description What’s the role? This is an exciting opportunity to be a key player in shaping the strategic direction of the Commercial Banking service offering and contribute to the success of the distribution business across a range of performance metrics. As part of an agile team of Business Operations and Operations Managers, you will provide support to the Business Operations Manager and the broader Property Finance Banking Team. Representing the National Distribution Operations Team, you will collaborate with Commercial Banking RMGs and their teams to ensure operational excellence and consistent sales leadership support across regions. Key Responsibilities: Partner with Commercial Banking teams to ensure operational management excellence and support sales leadership initiatives. Develop and lead the implementation of action plans to achieve key business goals in partnership with Business Operations and Operations Managers. Manage operating rhythms, disciplines, and communications that support business development, performance, customer advocacy, and engagement. What do I need? Strong planning and organizational skills with the ability to multitask Proven change leadership, turning concepts into execution Proficient in Office 365 (Word, PowerPoint, Excel, OneNote) Excellent communication and decision-making abilities Capable of self-management and autonomous work Strong stakeholder engagement, able to hold senior leaders accountable Team-oriented, flexible working style Resilient and confident in fast-paced, evolving environments Familiarity with Westpac Group reporting and customer systems (desirable) Why join us? We’re obsessed with becoming our customers' 1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
