CareAbout is Australia’s leading home-care placement service, helping older Australians and their families find trusted, high-quality aged care and home care providers. Operating nationally, CareAbout partners with a carefully screened panel of providers and delivers free, expert, and unbiased advice to customers. The business is in a strong growth phase and continues to invest heavily in technology, data, and operational capability to support faster decision-making and better commercial outcomes. About the role CareAbout is hiring a Data Analyst to support its Sales and Marketing teams with high-impact, commercial analytics. This role sits within a small, focused data team and reports to the Head of Data Science & Analytics. You’ll work closely with Sales and Marketing leaders, helping them move from questions to decisions faster, using data to uncover patterns, drivers, and opportunities that improve core commercial metrics. What you’ll be doing Partner closely with Sales and Marketing teams to support decision-making with data Analyse large datasets to uncover trends, drivers, and improvement opportunities Write SQL queries to extract, explore, and analyse data Build reusable analytical models and frameworks Support priorities such as: Lead scoring and conversion likelihood Call centre performance and prioritisation Paid media efficiency and optimisation Provider matching and marketplace outcomes Translate complex analysis into clear recommendations that influence behaviour Help teams close decisions with confidence, not drag them across multiple meetings Data environment CareAbout’s data foundations are already in place. Core systems are stable, trusted, and well-structured, including Salesforce, Snowflake, Tableau, call-centre data, and digital marketing platforms. The challenge now is depth of utilisation, extracting more value from good data, connecting insights across systems, and prioritising the work that matters most. What we’re looking for 2 years of experience providing analysis & insights to a sales or marketing function. Experience with paid media analysis is highly preferred. Experience in a start-up or scale-up environment Commercially minded and highly proactive Can write SQL confidently Is comfortable working with ambiguity and incomplete briefs Enjoys influencing decisions, not just producing analysis Bonus points if you have supported call centre operations in a data capacity. Location & flexibility CareAbout is based in a modern office in Elsternwick, just a two-minute walk from the train station. The role operates on a hybrid model: 3 days per week in the office, 2 days working from home Why join CareAbout? Work in a business where data is trusted and valued Be embedded with decision-makers, not removed from them See your work directly influence commercial outcomes Join a purpose-led organisation making a real difference Build on strong data foundations rather than starting from scratch Competitive salary: $100-125k super bonus Interested? Apply now or email matt@ponyexpresstalent.com -
