Customer Service - Business Banking - Big 4 Bank Launch Your Career in Banking! Full-Time | 6-Month Contract (with potential to extend or go permanent!) $37.13/hr Super | Sydney Location | Mon-Fri | 9am-5pm Are you a customer service enthusiast looking to take your next step in the banking world? Here's your chance to join one of Australia's Big 4 Banks - a global leader celebrated for its world-class training, inclusive culture, and exciting career pathways. Why This Role is Exciting: Step into a dynamic, fast-paced contact center where collaboration, learning, and growth are at the heart of everything we do. With supportive team leaders who genuinely invest in your development, you'll have the tools and guidance to kickstart a rewarding career in banking or finance. Perks of the role include: Mentorship and professional development opportunities from experienced leaders Sydney location with easy access to public transport Some Hybrid flexibility - work from home after training 6-month contract with strong potential to extend or move into a permanent role Competitive pay: $37.13/hr super About the Role: As a Customer Service Representative, you'll be the first point of contact for business banking clients, delivering exceptional support, resolving queries, and building strong relationships. Your day-to-day will include: Responding promptly and professionally to inbound business banking enquiries Providing accurate information about banking products and services Recording customer interactions accurately using CRM systems Meeting individual and team performance targets Collaborating with internal teams to resolve queries efficiently Following banking policies, compliance standards, and data protection requirements What We're Looking For: We're after enthusiastic, adaptable team players who are eager to learn and grow. Whether you're a recent finance graduate with customer service experience, or someone with a strong background in contact centers, your communication skills, positivity, and proactive attitude will set you apart. You'll need: Excellent communication and interpersonal skills A friendly, customer-focused approach Ability to thrive in a fast-paced, team-oriented environment Previous banking or finance experience is a bonus - not essential Why This Opportunity Stands Out: Join a vibrant, supportive team that truly values collaboration Flexible work arrangements with hybrid options Work for a Big 4 Bank - a brand that opens doors and builds careers Gain hands-on experience in the finance industry and access future career opportunities Please note: The interview process includes attending an in-person assessment centre on location. You must have full working rights in Australia to be considered. If you're ready to take the next step in your career and thrive in a supportive, energetic environment, apply today - we can't wait to meet you!
