WHY BAI COMMUNICATIONS It’s an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people and support communities. We operate one of the world’s most extensive broadcast networks, delivering fully managed television and radio services to 99% of the Australian population. During crises such as natural disasters, national broadcasters depend on BAI to maintain vital communications, while emergency services trust us to keep them connected and informed. As 5G technology transforms connectivity, BAI is leveraging global experience to enable comprehensive coverage in challenging environments—buildings, tunnels, stadiums, and high-density areas. This expertise positions us at the forefront of intelligent, connected infrastructure development across Australia. Our acquisition of Titan ICT has strengthened our mission-critical capabilities, adding deep expertise in mining, resources, and energy industries. This expansion enables us to deploy robust solutions across Australia’s most demanding operational environments. Discover more through BAI360, our virtual tour platform. LET’S EXPLORE THE ROLE As Quality Assurance Manager, you will establish, implement and maintain the Quality Management System (QMS) for BAI’s public and private wireless communications projects, including major rail and infrastructure programs. You’ll ensure all deliverables meet contractual, technical and safety requirements across design, installation, testing and commissioning. Key Responsibilities: Establish, implement and maintain project QMS aligned to ISO 9001 and contractual requirements Lead assurance gate documentation, ensuring evidence is compiled and actions closed out Oversee design QA reviews, ensuring traceability to project requirements Manage vendor quality processes including FAT and FAIT Manage Hold Point and Witness Point processes and installation quality audits Maintain the non‑conformance register, lead root cause analysis and drive CAPA to closure Coordinate internal and external audits, ensuring timely close‑out of findings Lead, mentor and grow the QA team throughout project lifecycle phases Interface with principal contractor QA and coordinate quality with interface partners LET’S HEAR ABOUT YOU You bring: Bachelor’s degree in Engineering, Quality Management or related discipline Lead Auditor certification in ISO 9001 10 years’ experience in QA/QM roles 5 years’ experience in rail, metro or major transport infrastructure Experience with TAO requirements and handover processes (highly desirable) Ability to obtain and maintain Rail Industry Worker (RIW) accreditation This role is required to be undertaken from within Australia only. BENEFITS & CULTURE At BAI, we value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, culturally diverse communities, people with disability, and LGBTQIA individuals. Guided by our principles—One BAI Team, Customer First, Adapt and Learn, and Drive Sustainable Growth—we create an environment where you can thrive. Why join us? Inclusive culture supported by a DEI strategy, Champion Network, Diversity Council membership, and regular events. Strong focus on development with a performance framework and LinkedIn Learning access. Flexible work options, gender-neutral parental leave, study and volunteer leave. Recognition programs for high performance and peer appreciation. Corporate discounts and novated leasing via SG Fleet. A referral program that reflects our positive culture. BAI is committed to inclusive recruitment. If you need adjustments or alternative application options, please contact recruitment(at)baicommunications.com. Want to learn more? Hit apply now! OneBAIteam CustomerFirst DriveGrowth Adapt&Learn LI-BAI Hiring baipeople Agencies, please note: All BAI vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will contact our preferred agency partners, Thank you.
