Job Description Mercure Melbourne Doncaster is seeking a proactive and detail-oriented Conference & Events Sales Coordinator to join our dynamic Conference & Events team. This role is integral to delivering seamless, high-quality conference and event experiences—from initial enquiry through to on-site execution and post-event follow-up. About the Role Reporting to the Director of Sales & Marketing , you will be responsible for coordinating secured conference business, ensuring exceptional client service and operational excellence across all events. Key Responsibilities Assist with the preparation, follow-up, and coordination of conference and event proposals, quotations, and event orders Manage end-to-end conference and event coordination from confirmation through to post-event follow-up Maintain and update the conference database and key client contacts Coordinate site inspections, familiarisations, and client hosting Create professional conference collateral including menus, signage, and conference kits Liaise closely with internal departments including Front Office, Housekeeping, Finance, Talent & Culture, Maintenance, and Food & Beverage to ensure smooth event delivery Attend and actively participate in Banquet Event Order (BEO) meetings and relevant sales meetings Support banquet and food & beverage operations during events as required Ensure conference areas meet high standards of presentation, cleanliness, and maintenance
