Job Description A Career that lets your passion shine Deliver a polished, welcoming arrival and departure experience, assisting with valet parking and luggage while proactively engaging guests. Actively identify opportunities to promote and upsell valet parking by clearly communicating its convenience, efficiency and premium benefits. Anticipate guest needs and provide personalised assistance, drawing on a strong understanding of the hotel’s facilities, services and experiences. Maintain an immaculate lobby and porte-cochère environment, ensuring these spaces consistently reflect our luxury brand standards. Offer tailored recommendations for local dining, attractions and experiences, enhancing each guest’s stay beyond the hotel. Coordinate transportation arrangements including taxis, limousines and airport transfers with efficiency and attention to detail. Collaborate closely with Front Office and Concierge teams to ensure a seamless, joined-up guest experience.
