6‑Month Contract Extension | Operational & Digital Transformation | Brisbane (Predominantly In‑Office) A large not‑for‑profit organisation is delivering a major Services Transformation program across its aged and community services. We’re seeking an experienced Project Manager to lead operational, process and technology improvements that will significantly uplift service delivery, workforce scheduling and care‑management workflows. The Opportunity You’ll lead projects focused on simplifying processes, improving efficiency, and enabling teams through better tools, data and technology. This includes redesigning workflows, introducing new operational practices, and ensuring teams are supported through significant change. A key component of this role is delivering technology‑enabled transformation — with experience in AlayaCare or similar human‑services delivery platforms considered a strong priority . You’ll help ensure systems are embedded effectively, data is used to guide decision‑making, and performance improvements are measurable and sustainable. Given the pace and criticality of the program, this role is predominantly in‑office . About You Experience leading complex projects in human services, aged care, disability or community services Strong capability in technology‑enabled change, process improvement and operational optimisation Hands‑on experience with AlayaCare or similar care‑management / workforce platforms Strong analytical skills with confidence using data, reporting and dashboards Exceptional stakeholder management across executives, operations and frontline workforce Ability to drive change adoption, coach teams, and embed new ways of working Next Steps If this role aligns with your experience, please send your CV and a brief summary of your suitability to: mandrews@4impact.com.au
