Job Summary: About Live Nation: About The Role: Are you a commercially driven ticketing leader ready to step into a role with real scale and influence across some of the biggest tours in the industry? Reporting to the VP – Ticketing & Concert Operations, the Ticketing Director plays a critical role in shaping ticketing strategy end to end, from on-sale planning and ticket builds through to inventory management, event delivery and post-event settlement. You’ll work closely with Promoters and internal teams to optimise pricing, manage inventory and unlock new revenue opportunities across tours. This is a senior, hands-on leadership role for someone who brings deep ticketing expertise and a strategic mindset. You’ll lead and develop Ticketing Managers, stay across industry trends and technology, and act as a trusted escalation point for complex ticketing matters internally and externally. If you think you have what it takes, we encourage you to apply with your resume and a cover letter clearly outlining why you’re the ideal candidate for this role. What You'll Be Doing: Ticketing strategy & execution: Lead the development, implementation and continuous improvement of ticketing processes across all tours. Revenue optimisation: Analyse sales trends, pricing and inventory to maximise tour profitability through creative and strategic ticketing solutions. End-to-end ticketing management: Oversee on-sale plans, ticket builds, daily sales monitoring, event delivery and post-event settlement. Inventory control: Manage all ticket allocations including holds, VIP, partner tickets, house seats, comps, venue holds and on-sellers. Leadership & development: Train, mentor and support Ticketing Managers alongside the VP – Ticketing & Concert Operations. Cross-functional collaboration: Partner with P&L, Product & Experience, Partnerships and Promoter teams to deliver aligned commercial outcomes. Stakeholder management: Maintain strong relationships with ticket agents, venues, artist agents and partners to influence positive commercial results. What You’ll Bring: Senior ticketing expertise: Extensive experience managing complex ticketing operations across large-scale tours or live events. Commercial mindset: Proven ability to use data, reporting and sales analysis to inform pricing strategy and revenue growth. Leadership capability: Experience leading, mentoring and developing high-performing ticketing or operational teams. Operational excellence: Strong attention to detail with the ability to manage multiple tours, deadlines and stakeholders simultaneously. Industry knowledge: Up-to-date understanding of ticketing technology, industry trends and emerging revenue opportunities. Stakeholder confidence: A collaborative and solutions-focused approach when working with Promoters, partners and venues. Problem-solving strength: Calm, decisive and proactive when managing escalations or time-critical ticketing issues. The Benefits: A vibrant, music-focused workplace fostering creativity and collaboration. Opportunities for professional development and career advancement. A flexible approach to when and where you work, designed to support balance in all aspects of life. Access to concerts, events, and other entertainment perks. A diverse, equitable workplace where every voice matters. Comprehensive benefits, from volunteer days to wellness programs and mental health support. Equal Opportunities: We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and Homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. LNAPAC LI-TO1
