Parent Pathways is a voluntary service that provides personalised assistance and financial support to eligible parents and carers of children up to the age of 6 years. Parent Pathways is about parents and carers and their individual needs. Reporting to the Service Delivery Manager, Senior Mentors provide eligible parents with flexible support to help them with personal, study or work goals. Senior Mentors provide leadership in continuous improvement in service delivery and coaching to other Mentors. The successful candidate must possess at least a Diploma level qualification, have knowledge and connection to the local community and experience assisting parents with complex needs and barriers. This position is part of the Parent Pathways service delivered by the Australia Public Service (APS) in the Playford and Gawler Local Government Areas (LGAs) in South Australia. The key duties of the position include Responsibilities of the Senior Mentor may include: Taking a strengths-based approach, provide intensive case management to guide and mentor parents who may be experiencing sensitive and complex challenges such as mental health, domestic violence, drug and alcohol addiction and gambling addiction. Provide support to parents by connecting them to relevant resources, community support services, financial assistance and programs based on their immediate needs. This may include providing support to parents by attending third party appointments with them. Build and maintain trusted partnerships with parents by focusing on their strengths and individual needs throughout their journey, supporting parents to improve their confidence levels, and address challenges. Support parents to work towards their identified goals by providing advice, guidance and connection to community organisations, support programs, education, services and opportunities. Travel within the Playford and Gawler LGAs in South Australia to promote the Parent Pathways service to ensure eligible parents can be connected to the service. Provide flexible servicing options across the region to support parents with limited accessible transport. Display a high level of professionalism and commitment to the service, lead by example and provide leadership and coaching of other Mentors, contributing to continuous improvement in service delivery.
