The Client Bullseye Cleaning Services Pty Ltd is an Australian owned full service cleaning services company. As the demand for services grows, they are seeking an experienced and passionate Office Manager to join their team in Ravenhall, Victoria. The Role The Office Manager oversees HR, rostering, compliance, risk, and quality systems to ensure efficient operations and uphold Emerald Care's service and regulatory standards. This is a full-time role with an annual salary set between $77,000 to $80,000, and is based in Ravenhall, Victoria. Responsibilities Assisting in the planning, organisation, and ongoing review of administrative and office operations to support efficient delivery of cleaning services, including setting service priorities and internal performance standards. Coordinating the use of staff, workspace, and operational equipment to ensure resources are used effectively across projects and client sites. Delegating tasks to administrative and operational staff, supervising daily activities, and monitoring performance to ensure work is completed accurately and on time. Overseeing office records, documentation, invoicing, and financial accounts to maintain accurate and up-to-date business information. Communicating and coordinating with external professionals, contractors, and service providers to support business operations and resolve administrative or operational issues. Ensuring office systems, cleaning equipment records, and supply inventories are properly maintained and replenished as required. Monitoring workplace practices to ensure compliance with occupational health and safety requirements, including safe handling of equipment and materials. Ensuring all office and personnel activities align with applicable government legislation, industry regulations, company policies, and procedures. Coordinating human resource functions such as recruitment, onboarding, staff training, performance reviews, payroll administration, supervision, and support of employees. Requirements Must hold a minimum Degree qualification in Business Administration, Management, or a related field. A minimum of 3 years of relevant experience in office management in a mid-scale organisation At least 3 years of experience managing HR, rostering, and payroll administration. At least 3 years of experience in quality assurance, compliance, or risk management within a care or service organisation. At least 3 years of experience preparing operational budgets, financial reports, and resource management plans. At least 3 years of experience coordinating internal and external audits, managing corrective actions, and maintaining accreditation compliance. Demonstrated ability to lead, supervise, and support administrative staff effectively. High attention to detail and strong documentation and reporting skills. Ability to handle pressure and manage competing deadlines in a professional manner. Proficient in Microsoft Office Suite and HR or compliance management software. Have positive past employment references demonstrating integrity and reliability.
