About this role Business Analyst - Bridge the Gap Between Business and Technology Why You'll Be Excited About This Role In this role, you'll serve as the crucial link between our business teams and technical experts. You'll transform complex business challenges into elegant solutions that drive our company forward. Working across both Agile and traditional project environments, you'll have the freedom to apply your expertise in diverse ways. One day, you might be mapping out user stories with the product team; the next, you could be collaborating with developers to implement technical solutions that genuinely transform how we work. Your insights and analysis will directly influence key decisions and improvements across the organisation, giving you the satisfaction of seeing your work make a tangible difference. How This Will Transform Your Career Your experience working with diverse teams including business stakeholders, SMEs (both business and tech), and vendors will enhance your stakeholder management skills and broaden your professional network. By navigating projects through complex challenges, you'll build a reputation as a problem-solver who can effectively bridge the gap between business needs and technical requirements. For those interested in career progression, this position offers clear pathways. Whether you aspire to move into project delivery, project leadership, or specialise further in technical analysis, this role provides the foundation to build upon. Why You'll Like Working Here At Freedom, we've earned our certification as a Great Place to Work by putting our people first. We've created an environment where innovation thrives and every team member can make their mark. Our culture is built on transparency and collaboration, ensuring you'll always have clarity about your progress and impact. You'll enjoy: Hybrid working arrangements that respect your work-life balance A competitive salary package with superannuation Generous 25% staff discount on all Freedom products, including sale items True flexibility with our innovative 'Freedom to Flex' program - work from anywhere in the world for up to 4 weeks annually Monthly themed pop-up Town Hall's to connect with wider teams in our Support Centre What you'll do Lead business and technical requirements analysis across multiple initiatives Develop functional specifications, user stories and process flows Work across Agile, Waterfall and hybrid delivery models Manage Jira boards, workflows and reporting Maintain high-quality documentation in Confluence Support system integrations, APIs and data analysis Support UAT and delivery through to implementation What you'll bring 3 years' experience as a Business Analyst in an IT or software environment Strong experience with Jira and Confluence Understanding of APIs, system integrations and data flows SQL and strong Excel skills Experience with Dynamics 365 or Power BI is desirable Be part of a design-led, fast-moving business that values straight talk, accountability and doing things properly. How to Apply We're excited to grow our team and would love to learn more about you. To take the first step towards your future at Freedom, click the apply button to submit your application and don't forget to attach your resume. Freedom to grow. Freedom to think. Freedom to be
