Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals that are not only nutritious but also bursting with flavour. Lite n’ Easy has been serving healthy meals to Australians since 1986. Job Description Contact Centre Consultants Wanted — Canning Vale, WA (Own Transport Required) If you’re someone who thrives on providing exceptional service, become a part of our integral and dynamic team as a Contact Centre Consultant in a permanent FULL‑TIME role. About the role The Contact Centre operates 8:00am – 6:00pm, Monday to Friday , including all public holidays except Christmas Day. Must be available to work until 6:00pm, Monday to Friday. Handle inbound and outbound calls to deliver excellent customer service to both existing and new customers. Consistently meet key performance targets (KPIs) including call quality and compliance. Provide accurate product information and update customer records efficiently. Resolve customer complaints with care and efficiency, focusing on continuous improvement. Adapt and learn continuously to enhance personal and team skills. What you’ll bring Experience in customer service is required, with prior call centre experience being essential. (Candidates from office, retail, hospitality, healthcare, fitness, aged care, nursing, or social work backgrounds are also encouraged to apply.) A passion for making a difference in people’s lives. Excellent communication skills, both written and verbal. A compassionate, empathetic and patient manner. Familiarity with Microsoft Office and customer databases is preferred but not essential. Proven teamwork skills and the ability to thrive in a fast‑paced environment. Reliable transport to commute to Canning Vale (screening check includes transport). Location & Transport On‑site at our Canning Vale, WA facility. Own reliable transport is essential — there is no public transport servicing the site. Free onsite parking is available. Training & Pre‑employment Four‑week training program combining classroom and hands‑on experience. Weeks 1–2: 10:00am – 6:00pm, Monday to Friday (System & Product Training). Weeks 3–4: On‑the‑job embedding. Intake starts Monday, 16 February 2026. Pre‑employment: 1‑hour assessment required. What’s in it for you? Meaningful work: Help provide delicious, healthy meals to time‑strapped individuals and those dedicated to wellness. Comprehensive training: A structured pathway to success. Supportive environment: Work alongside passionate individuals in our Canning Vale office. Growth & development: We invest in your professional and personal growth. Benefits: Discount on Lite n’ Easy food products Free onsite gym Themed events & family fun day Employee Assistance Program (EAP) Annual skin check, flu vaccine, health check Join our team! Please note: Only Australian and New Zealand citizens are eligible for this role. If you meet this requirement and have a passion for customer service with a drive to make a positive impact, we want to hear from you! Take the first step toward a rewarding career with Lite n’ Easy. Lite n’ Easy is an equal opportunity employer committed to diversity and inclusion.
