About Keyton With over 65 villages nationally, Keyton is one of Australia’s leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities. Perks and Benefits Competitive salary Bonus scheme Flexible working arrangements and supportive leadership A supportive and friendly work environment 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave! Fitness Passport for you and your family Be part of a forward-thinking team driving digital transformation Work on high-impact projects that shape the future of our business Collaborative culture with opportunities for growth and development The Role A rare and exciting opportunity has become available for an energetic Relief Village & Sales Manager to join our Keyton team. The successful candidates will provide short-term cover across our villages in the VIC region and be a driving force in shaping our communities into a vibrant and safe environment for our residents. Key Responsibilities: Building strong stakeholder relationships across internal and external stakeholders is crucial for this role Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village Maintaining a high level of commitment to the customer and the community Implementing day-to-day operational plans and maintenance programs Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service Responding in a professional and prompt manner to customer sales enquiries Working on the Sale or Resale process Assisting with the activation of community engagement events and initiatives General administration tasks Who You Are: Have an Agents Representative Certificate/Real Estate License (or willing to obtain - training to acquire certification can be provided to successful candidate) Experience in roles focused on community connection and engagement would be highly regarded Excellent people management skills with the ability to lead, motivate, and develop teams Strong financial acumen, with demonstrated experience in budgeting and financial reporting, is highly desirable and would be a valuable asset in this role Proven experience in asset management, ideally within property, facilities, or retirement living A proactive, solutions-focused mindset with a commitment to resident wellbeing Experienced in operational management, with strong organisational, consultative and negotiation skills Have excellent computer skills (confident with the use of Microsoft Office Suite and various online applications) Resilient and a problem-solver who can think on your feet and handle challenges with grace Customer-centric, always putting the needs and satisfaction of residents first A people person with a genuine love for working with seniors Compassionate, with a deep understanding of the unique needs of independent living seniors The successful candidate will also have or be willing to complete their First Aid, CPR Certificates and driver's license with own transport. Ready to Join the Fun? If you’re passionate about leading a vibrant and caring community for independent living seniors, we’d love to hear from you! Apply now and be a part of something truly special. Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Relief Village & Sales Manager opportunity and explain how your skills, qualifications and interests align with our requirements. Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.
