About the role We have an exciting opportunity for an individual who is looking to expand and deepen their knowledge by overseeing and supervising a dedicated team of talented supervisors and technicians. You will be responsible for managing the daily workflow in an efficient and precise manner. Duties & Responsibilities Be a safety leader within our business Assist the Service Manager in implementing WHS standards and procedures Assign and dispatch repair orders to the most appropriately skilled technician based on priority and completion time Monitor and follow up work progress for each technician to ensure completion on time to the customer Maintain a productive working environment within the service workshop Assist technicians with diagnosis of difficult repairs Regularly liaise with the Service Manager and ensure any concerns are brought to attention Maintain clear and open communication between technicians and service advisors When able, actively carry out productive service and/or repair work to assist in achieving maximum productivity of the Service Department Skills & Experience Previous supervision skills / experience, preferred Experience as a Heavy Vehicle Technician with required trade certificate / qualification Current HR licence High level of problem solving / diagnostic skills Excellent ability to impart acquired knowledge to both technicians and apprentices Thrive in a fast-paced environment Strong computer aptitude in Excel and Word What’s in it for YOU This is an excellent opportunity to learn, grow and advance your career with an exciting, vibrant and growing company. In return for your dedication and commitment you will receive excellent benefits and the opportunity to work with a highly motivated and engaged team. Benefits include Ongoing training and development opportunities within our workshop, giving you the opportunity to build a long and successful career in the industry. Become part of a well-established and dedicated team within a thriving business Attractive remuneration package including above award wages All PPE and laundered uniform provided Opportunities to support community partnerships with our Group CMV Foundation Enjoy annual company dinners and picnics Improve your Mind, Body and Soul with CMV Care including access to discounted fitness programs and the CMV Peer Support Program and onsite gym
