About Keyton With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities. Keyton Perks & Benefits Competitive salary and bonus scheme A supportive and friendly work environment 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave! Fitness Passport for you and your family Reward & recognition services Excellent company benefits and discounts on offer Discounted health insurance, annual vaccinations and skin checks Be part of a team that values innovation, compassion, and making a difference Your Day on A PageAn exciting opportunity has become available for an energetic Village Manager to join our Retirement Living business, based at our Viewbank Gardens Village. This village is set amongst beautiful, landscaped gardens and located near the unspoilt greenery of the Yarra Valley. With your personable and driven nature, you will play an active role in the village and the wider local community. Building strong stakeholder relationships across internal and external stakeholders is crucial for this role Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village Maintaining a high level of commitment to the customer and the community Implementing day-to-day operational plans and maintenance programs Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service Responding in a professional and prompt manner to customer sales enquiries Working on the Sale or Resale process Assisting with the activation of community engagement events and initiatives General administration tasks Having a vibrant people-centric focus will see you thrive in this role, as will: An Agents Representative Certificate/Real Estate License (or willing to obtain - training to acquire certification can be provided to successful candidate) The ability to lead, support and mentor team members. Solid background in customer-centric or operations-based roles Strong ability to build, maintain and utilise relationships An ability to balance different priorities and manage day-to-day expectations for the residents and their families. Experience in hospitality or facilities management, including hotels, venues, cruises, casinos and similar industries will be highly regarded. Additionally, you will have excellent communication and interpersonal skills that will allow you to interact with your team and residents effectively. The successful candidate will also have or be willing to complete their First Aid, CPR Certificates and driver's license with own transport. Ready to Join the Fun? If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! Apply now and be a part of something truly special. Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Manager opportunity and explain how your skills and qualifications align with our requirements. Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.
