Lead our Food and Beverage operations across three outlets in a 5-star hotel environment Salary: up to $120,000 superannuation Relocation Support Available Live in the moment at Crystalbrook Riley. A stunning luxury hotel in tropical Cairns, offering a unique blend of chic design, sustainable practices and high-energy fun. Just steps from the Esplanade Boardwalk, Crystalbrook Riley features spectacular coastal views, stylish suites, a 1000 sqm swimming lagoon, Eléme Day Spa, and signature dining venues. You’ll be hard pushed to find a better view from the office! Always living in the moment, Crystalbrook Riley is a five-star hotel in Cairns, where luxury meets stunning elegance. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder , we embrace responsible luxury with positivity, creativity, and fun , delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality. Role Purpose: Are you a passionate leader who thrives on delivering exceptional guest experiences? As a valued member of our Leadership Team, you will work alongside a supportive and enthusiastic hotel team dedicated to excellence across our diverse and vibrant venues. From the bold, innovative flavours at our Asian fusion restaurant, Paper Crane , to the lively and welcoming atmosphere at Rocco and the premium seafood and rum experiences at Calypso Club , you will play a pivotal role in inspiring your team to deliver outstanding service every single time. Your leadership will ensure our guests enjoy unforgettable dining moments that keep them coming back. In this role, you will lead, develop and motivate a large and diverse team, fostering a culture of continuous improvement, collaboration and genuine hospitality. You will oversee daily operations, coach team members and champion our commitment to quality and service standards. Responsibilities: As Food and Beverage Manager, your responsibilities will include: Lead daily Food and Beverage operations with creativity and commercial acumen Motivate, train and grow a passionate team of hospitality professionals Curate memorable guest experiences that reflect the tropical lifestyle Drive profitability and ensure high service standards across all venues Champion sustainability and innovation in everything you do Skills and Experience: To succeed in this role, you will bring: Proven leadership experience in high end hospitality or hotels with multi outlet experience A hands-on leadership style, collaborative and engaging Strong commercial acumen with demonstrable experience in promotions and engagement An innovative and creative focus on guest experience and elevating experiences A natural yet pro-active collaborator with an engaging, confident and guest centric personality This role is totally unique and supports the ambition and onward plans for Crystalbrook Riley as we transcend into our next chapter of success. Why Us: You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including: 50% F&B discount across all Crystalbrook restaurants and bars $99 room rates and a generous friends and family discount Enhanced parental Leave and lifestyle benefits A commitment to a green future through enhanced sustainability practices Access to our internal mobility program and team reward schemes Online learning and training with tailored career development pathways A culture of collaboration, elevating experiences and diversity Limitless career opportunities in a fast growing, dynamic environment Regular service recognition and team engagement events We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best. Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally. We are proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can offer the appropriate support and ensure you can perform at your best during interviews. As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. Video
