Your new role: In this senior nursing leadership role, you will lead the Mental Health Call Telephone Triage service, ensuring high-quality clinical care, effective workforce management and strong governance across Access Services. You will: Provide senior nursing leadership and operational management of MH Call Triage Lead workforce planning, rostering, recruitment and performance management Support high-quality mental health assessment, risk management and triage Drive clinical governance, quality improvement and safety initiatives Use data and benchmarking to inform service performance and improvement About you: You are an experienced mental health nurse leader with strong operational capability and a commitment to high-quality, recovery-oriented care. You will bring: NMBA registration as a Registered Nurse Advanced experience in mental health nursing and service leadership Strong people management, rostering and workforce capability skills High-level communication and stakeholder engagement capability Experience leading quality, safety and service improvement initiatives Check out our quick tips and application essentials! What we can offer you: We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle. We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions. We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. About us: Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses. We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are better together.
