Job Description Are you passionate about delivering engaging training and helping others develop their skills? Join our team as an IT Applications & Professional Development Trainer and play a key role in providing end-to-end learning solutions to our clients. Please refer to the Odyssey Training website for a full list of courses you may have the opportunity to deliver. This is an exciting opportunity for an experienced professional to make a meaningful impact in a full-time role, delivering high-quality training and professional development programs to clients. What you’ll do: Conduct training needs analyses and develop customised programs to meet client requirements Deliver face-to-face IT and professional development training, adapting your style to suit adult learners and client-specific needs Provide guidance and support to internal and external trainers regarding courseware and delivery Evaluate and maintain high-quality training materials, including course content, handouts, and interactive activities Monitor training effectiveness through feedback, post-course reviews, and participant evaluations, providing recommendations to clients Troubleshoot basic IT issues during training sessions and escalate as required Collaborate with the marketing team on content creation, including blogs, video scripts, and presentations Liaise regularly with external trainers to ensure smooth delivery of training programs and maintain ongoing communication Provide post-course support, coaching, and follow-up advice to clients and participants Assist with training quotations, proposals, and course planning as needed