Crystalbrook Flynn is a social butterfly - the natural life of the party. Located in the heart of the Cairns CBD and just steps from the esplanade, it is at the centre of the action. Crystalbrook Flynn features 311 stylish rooms and suites and three of the hottest restaurants and bars in town! Add to this two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour fitness centre, it is an inspiring and invigorating Hotel full of energy and innovation. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder , we embrace responsible luxury with positivity, creativity, and fun , delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality. Role Purpose: Reporting to the Head Chef, as Sous Chef you will foster a motivated team who provide the highest quality food experience that celebrates local produce and elevating guest experiences. Responsibilities: Your responsibilities will include: Pioneering the guest satisfaction at Boardwalk Social by delivering exceptional culinary experiences. Cultivating a culture of innovation and a penchant for pushing culinary boundaries. Providing hands-on leadership during all service periods and shifts. Collaborate closely with the F&B Service leadership team. Ensuring rigorous departmental training aligns with our high standards. Foster seamless communication and coordination with all hotel departments. Overseeing workplace health and safety procedures. Contribute to the creation of seasonal menus, promotional offerings, and event packages. Partnering with the Executive Chef to manage budget expectations through insightful analysis, forecasting, and controls. Supporting efficient procurement, production, preparation, and presentation of all culinary delights. Championing the hotel's food safety program to meet and exceed regulatory requirements. Cultivating an engaged team environment with an outstanding local reputation, attracting and retaining top culinary talent. Skills and experience: You will be enthusiastic and have technical experience from working in a high-functioning kitchen environment, as well as holding a trade qualification relevant to your position. A technical talent and experience with modern cuisine Demonstrated experience in a fast-paced dining setting Sound knowledge of WH&S legislation and Health regulations Super cool nature under pressure High attention to detail and well organised Ability to work across a 7-day roster A career ambition to continued personal and professional growth Why Us: You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including: 50% F&B discount across all Crystalbrook restaurants and bars $99 room rates and a generous friends and family discount Enhanced parental Leave and lifestyle benefits A commitment to a green future through enhanced sustainability practices Access to our internal mobility program and team reward schemes Online learning and training with tailored career development pathways A culture of collaboration, elevating experiences and diversity Limitless career opportunities in a fast growing, dynamic environment Regular service recognition and team engagement events We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best. As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.
