This is a Senior Engineer - Commerce Platform role with Heidi Health based in Melbourne, VIC, AU Heidi Health Role Seniority - senior More about the Senior Engineer - Commerce Platform role at Heidi Health Why join Heidi Health? ♂️ Additional paid day off for your birthday and wellness days A generous personal development budget of $500 per annum Learn from some of the best engineers and creatives, joining a diverse team The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups If you have an impact quickly, the opportunity to fast track your startup career! Help us reimagine primary care and change the face of healthcare in Australia and then around the world. About Your Role What you'll do Build the revenue engine: Own features across our billing platform, payments integration (Stripe), and entitlements service—directly impacting how Heidi monetizes and scales Ship user-facing products: Deliver end-to-end on payment plans, seat management, and subscription UX for individuals and organisations—making self-serve purchasing seamless Drive growth through product: Build upsell flows and upgrade prompts that connect users to plans matching their needs, turning product usage into revenue Work across the stack: Develop both frontend experiences (React/TypeScript) and backend services (Python)—we need engineers who can own a feature from API to UI Join a small, high-impact team: Work closely with your tech lead and cross-functional partners on a growing team where your contributions are visible and valued What we will look for Strong full-stack or backend experience (Python & TypeScript/React preferred) Experience with payments, billing systems, or subscription platforms (Stripe a plus) Track record delivering user-facing features independently—scoping, building, shipping Comfortable with data modelling, API design, and understanding trade-offs Clear communicator who collaborates effectively with product, design, and go-to-market teams Motivated by direct business impact—you want to see your work drive revenue Excited to join a small team early and grow with it as Heidi scales into mid-market and enterprise What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. Who are Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Heidi Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Building the revenue engine Shipping user-facing products Driving growth through product Key Strengths Strong full-stack or backend experience Experience with payments and billing systems Track record delivering user-facing features Comfortable with data modelling and API design ️ Clear communicator Motivated by direct business impact A Final Note: This is a role with Heidi Health not with Hatch.
