This is a Operator role with Reserve Bank of Australia based in Baulkham Hills, NSW, AU Reserve Bank of Australia Role Seniority - junior More about the Operator role at Reserve Bank of Australia Technology is an inherent part of enabling the Reserve Bank of Australia’s policy and operational objectives. With the country depending upon our systems being secure, highly resilient and efficient, you will work within the Bank’s Information Technology (IT) department, and experience the capability-building opportunity to work with Australia’s most critical core IT platforms. About the role You will work with a team of incredibly committed and collaborative people, who are passionate about IT operational excellence. The team is made up of 10 Operators working across both our CBD and Bella Vista offices. As part of the role you will be working on a Continuous Shift Roster of 4 days on and 4 days off in order to run the 24/7 IT Operations Centre that manages the Australia’s critical financial systems. We uphold the initiative of Women in Tech and in lines with that encourage work life balance and operate in a hybrid working model. Bring your enthusiasm for a career in IT and demonstrate an attention to detail and a willingness to learn. About you Flexibility to work a 4 days on/4 days off roster compromising of both day and night shifts and some weekends. Bring a curious mindset, great attention to detail and a passion for a career in Information Technology You will have a strong desire to learn new skills, including IT training in scripting and devops tooling, to advance your career. Be able to communicate and liaise with business and IT teams and to escalate appropriately A basic understanding of ITIL processes, including change and incident management is desirable Experience in an IT operational support role within a high reliability organisation is advantageous (banking/finance/utilities/health are highly desirable) Other required qualifications: IT Graduate/Diploma qualifications or relevant IT industry certifications (ie. Microsoft or Red Hat) ITIL Foundations (or willing to be trained in this) Be More Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia. Why RBA? The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia. The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ community. We are committed to making the recruitment process fair and equitable for all our candidates. Application Close : January 30, 2026 . Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Reserve Bank of Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ⏰ Working on a Continuous Shift Roster Collaborating with team members ⚖️ Upholding work-life balance initiatives Key Strengths Attention to detail Communication skills Curiosity and willingness to learn ⚙️ Basic understanding of ITIL processes Experience in IT operational support IT Graduate/Diploma qualifications A Final Note: This is a role with Reserve Bank of Australia not with Hatch.
