Join Our Team and Shape the Future of IT Managed Services Solutions! About the Role: We are seeking an experienced Patching Specialist – Server and Endpoint to join our Technology Operations team. In this role, you'll be responsible for planning and executing patching cycles across on-prem, cloud, and hybrid environments, ensuring systems remain secure, compliant, and up to date. You'll work closely with Information Security and other stakeholders to remediate vulnerabilities and maintain operational excellence. About Us: Experteq is a proudly Australian-owned IT Managed Services Provider (MSP) and Professional Services Consultancy with over 30 years of experience. We deliver innovative technology solutions to more than 50 clients in the banking, finance, corporate, and government sectors nationwide, including 30% of Australia's Authorised Deposit-taking Institutions. Our teams excel in collaborating with clients who demand the highest levels of security, compliance, and regulatory standards. We offer deep technical expertise across a comprehensive range of services, including trusted private and public cloud solutions, end-user services, and business optimisation. What You Will Do Here: Plan, schedule, and execute patching cycles across on-prem, cloud, and hybrid environments. Validate, test, and deploy OS and third-party patches using enterprise tools (e.g., SCCM/MECM, Intune, WSUS, Azure Update Manager, Ansible). Monitor and troubleshoot patch failures and maintain patch baselines. Collaborate with Information Security to analyse vulnerability reports and prioritise remediation. Provide audit evidence and maintain compliance with patch SLAs. Drive automation opportunities and produce regular patch performance reports. Who You Are: 3 – 5 years' experience in server patching, systems administration, or infrastructure operations. Strong knowledge of Windows Server and/or Linux patching. Familiarity with enterprise patching tools (MECM/SCCM, WSUS, Azure Update Manager, RedHat Satellite). Understanding of vulnerability management processes (CVEs, CVSS). Excellent troubleshooting skills and experience with ITIL/Change Management frameworks. Strong written and verbal communication skills. Why You Will Love Working Here: Hybrid & Flexible: Work 2 days in the office and 3 from home, with flexible hours that fit your life. Prime Location: Our Sydney CBD office is right near the QVB and close to everything you need. Culture & Community: We take our work seriously, not ourselves. Expect real collaboration, learning and shared wins. Wellbeing & Support: Access mental health resources, confidential EAP, study leave, and wellness perks that matter. Leave Benefits: Get 12 weeks of universal parental leave plus a paid day off on your birthday. Career Growth: Work with leading tech and industries, with clear support to grow your career. Recognition: Your contributions count. We celebrate wins, milestones and referrals with real rewards. Diversity and Inclusion: We embrace diversity and inclusion that benefits everyone. We are proud to be an equal-opportunity employer that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. Note to Recruitment Agencies: Unsolicited resumes or profiles sent to any employee will not be accepted.
