About the Role BET is seeking an experienced and values driven General Manager to lead the organisation into its next phase of growth and operational maturity. This is a senior executive role with accountability for multi-state operations, financial sustainability, compliance, and high quality service delivery in complex and high intensity NDIS environments. The successful candidate will bring strong sector knowledge, a solutions-focused mindset, and proven experience leading large, geographically dispersed teams. This role requires both strategic vision and hands on operational leadership. Key Responsibilities: Strategic Leadership & Business Growth Drive and execute the organisation’s strategic direction to scale operations and expand services sustainably. Identify and lead business development and growth opportunities within the NDIS landscape. Translate sector insights into practical, commercially sound strategies. Team & People Leadership Lead, mentor, and inspire multi disciplinary teams across multiple states. Develop senior leaders and managers to strengthen capability, performance, and succession planning. Foster a high performing, inclusive, and values aligned workplace culture. NDIS Compliance & Sector Expertise Ensure full compliance with NDIS Practice Standards, restrictive practices requirements, and relevant legislation. Maintain operational readiness for audits and high-intensity service delivery. Proactively address sector specific challenges with practical, risk aware solutions. Operational Excellence & Systems Oversee systems, processes, and workflows to ensure efficiency, scalability, and quality outcomes. Implement and monitor quality assurance, continuous improvement, and risk management frameworks. Ensure services are responsive to complex participant needs. Financial Management Lead budgeting, financial modelling, and performance reporting. Monitor cost to serve metrics and financial sustainability across services. Provide strategic advice to the Executive and Board on financial and growth decisions. Stakeholder Engagement Build strong relationships with participants, families, staff, regulators, and external partners. Represent the organisation at industry forums, community engagements, and stakeholder meetings. About You You are a senior leader with deep experience in the disability services sector, comfortable operating at both strategic and operational levels. You are commercially astute, compliance-focused, and confident leading organisations through growth and complexity. Essential Experience & Skills Minimum 5 years’ experience leading large, multi state teams within the NDIS or disability services sector. Demonstrated success in operational leadership, business growth, and service scaling. Strong understanding of NDIS compliance, restrictive practices, and high intensity supports. High level of financial literacy, including budgeting, modelling, and cost-to-serve analysis. Proven ability to develop leaders and build high performing management teams. Exceptional stakeholder engagement, communication, and negotiation skills. Practical, solutions-oriented leadership style. Qualifications Tertiary qualifications in Business, Management, Disability Services , or a related discipline. NDIS specific training or extensive sector experience strongly preferred. Executive leadership or governance level experience highly regarded. Why Join BET? Opportunity to shape and lead a growing, purpose-driven NDIS organisation. Executive-level role with genuine influence and strategic impact. Collaborative leadership culture with strong organisational values. Competitive remuneration aligned to senior executive responsibility. How to Apply If you are an experienced NDIS leader ready to drive sustainable growth, compliance, and service excellence, we invite you to apply. Please submit your CV and a cover letter outlining your suitability for the role.
