Job Description Team Leader, Before Blue Beyond Blue’s vision is that all people in Australia achieve their best possible mental health. Industry leader, purposeful work Be part of influencing and shaping mental health and system reform Hybrid working environment Company For more than 20 years, people in Australia have placed their trust in Beyond Blue as a reliable source of mental health information, support and hope. We are one of Australia’s most well-known, trusted, and visited mental health organisations. We never take this for granted. With that comes a deep responsibility to listen, to understand people’s needs and aspirations, and to ensure they are at the heart of everything we do. About the role This position sits within our Before Blue team. Before Blue is a trusted mental health solution for Australian workplaces, developed by Beyond Blue and backed by over a decade of real-world results. As Team Leader, you will provide daily operational guidance and leadership to a team of 7 Mental Health Coaches. Reporting to the Before Blue Operations Manager, you’ll ensure the delivery of high-quality mental health support and coaching services, foster a positive team culture, and drive performance aligned with Beyond Blue’s mission. A key focus of this role is workforce planning and scheduling, ensuring service delivery meets demand forecasts and adheres to our model of care. You will also leverage your expertise in data analysis and reporting to optimise operational efficiency. About you To be successful in this role, you will bring: Relevant tertiary qualification in business, health, mental health, or a related field. Proven experience in leading teams, scheduling and workforce planning, ideally within a fast-paced service environment. Strong understanding of service delivery models and forecasting principles. Advanced Excel skills and proficiency in MS Office, Jira, and SharePoint. Excellent organisational, reporting, and stakeholder engagement skills. Analytical mindset with a results-driven, adaptable, and collaborative approach. Experience or interest in the mental health or healthcare sector (desirable). Why Join Us At Beyond Blue, we offer: Naarm (Central Melbourne) Office with modern facilities and end-of-trip amenities for active commuting. Flexible work options: remote/hybrid arrangements, part-time, job share, and purchased leave. Attractive benefits: $15,900 salary packaging, meal and entertainment perks, plus generous leave entitlements (including parental, family violence, gender affirmation, and community service leave). Inclusive policies: cultural and ceremonial leave to honour what matters most to you. Career development: secondments and blended learning to support growth and continuous learning. If you’re excited about this role but don’t meet every requirement, we encourage you to apply! Please let us know if you need any reasonable adjustments during the process. All applications are treated confidentially. Beyond Blue is committed to diversity and inclusion as part of our WGEA and Innovate RAP commitments. We value individual differences, life experiences, and unique perspectives. We welcome contributions from people of all backgrounds, including diversity in culture, ethnicity, race, gender identity, sexual orientation, age, ability, religion, and lived experience. Culture & Values Our values are the unseen drivers of our behaviours and ultimately become the organisational culture. We're focused We're brave We rise Together How to apply Please submit your current CV and a cover letter outlining how your skills and experience align with this role and contribute to Beyond Blue’s culture. For full details, including the position description and closing date, visit our Careers page. Successful candidates will undergo pre-employment checks, including a National Police Check and, where required, a Working with Children Check. Applications close: Monday, 2 February 2026 at 12:00pm AEST. Early applications are encouraged as interviews may commence prior to the closing date. Position Description attached here .
