Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. About the role As a Case Manager – Community Connections Program, this is your opportunity to provide case management support to people who are experiencing homelessness, are at risk of homelessness, or are living in low-cost or insecure accommodation, and who have multiple unmet health needs. Support will be delivered in a manner consistent with the Homelessness National Model of Care and the guidelines issued by the Department of Families, Fairness and Housing. Reporting to the Team Leader, this is a full-time role is contracted until June 2026, located in Nunawading, VIC. How you will make an impact Deliver CCP services in alignment with The Salvation Army’s National Homelessness Stream Model of Care, funding guidelines, accreditation standards and program specific frameworks. Provide comprehensive, client-centred case management including intake, assessment, case planning, regular reviews and case closure that addresses multiple and complex needs and supports sustainable outcomes. Deliver holistic, culturally safe and trauma-informed support that responds to individual circumstances, strengthens client capacity and promotes self-determination and active participation. Support clients to access, navigate and engage with a range of health, housing and community services through effective advocacy, coordination and partnership approaches. Maintain accurate records, complete reporting and administrative requirements, use systems and technology effectively and identify and manage risks in line with organisational policies and Workplace Health and Safety legislation. What you will bring Relevant tertiary qualifications in social work, human services, aged care, disability, community services, or related field (diploma level minimum), and/or relevant experience Demonstrated experience in working with vulnerable people A current VIC drivers licence and employee Working with Children’s Check What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. Conditions Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 5 How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
