This is a Customer Value Specialist - Bendigo PT 25 role with Bupa based in Bendigo, VIC, AU Bupa Role Seniority - junior More about the Customer Value Specialist - Bendigo PT 25 role at Bupa A career at Bupa is more than just a job. At Bupa we believe helping people live longer, healthier, happier lives. This includes our customers, communities and our people. Bupa team members have access to a range of health and wellbeing benefits, from optical and dental discounts through to subsidised health insurance. At Bupa, we’re big on learning and development, and some of the best careers begin in our customer-facing teams. As a customer-first business, we know that no one understands our customers better than the people who serve them every day. If you’re looking for a career with endless possibilities, a role with Bupa Retail could be your perfect starting point. Part time position $69869.75 super bonuses (PRO RATA) benefits including Health Insurance! Monday - Friday 25 hours/week (full time availability required for the first 4- 6 weeks for training) Sales experience & drivers licence essential Start 16 February 2026 The heart of the role This is not a conventional retail store opportunity. You’ll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them. If you’re the kind of person who loves sales and connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor made for you. Based in our Bendigo Store and working towards customer growth activities you will be responsible for: Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members Taking a ‘customer first’ approach, you will also: Assist our existing Bupa members in their day-to-day transactions Ensure the customers understand the full value of their health insurance product Provide solutions to any identified concerns or needs Educate members on all the benefits they can access What you’ll enjoy Bupa’s Health and Wellbeing program, Viva Healthier and Happier has been designed to provide benefits for Bupa employees, and at times, their friends and family. Encompassing all aspects of health from mental to physical, social, financial and environmental, we are committed to ensuring all our people feel their best self. Just so you know Everyone who makes it through to offer will be required to complete a background check which includes a police check Nothing half-hearted about it! Apply now! At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bupa team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing recommendations Building community relationships Assisting existing members Key Strengths Sales experience Customer service skills ️ Communication skills Health and wellbeing knowledge Community engagement Problem-solving skills A Final Note: This is a role with Bupa not with Hatch.
