Description Overview MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people. The Role We are looking for a Senior Product Manager – Digital to lead the strategic development and evolution of member digital experiences across web, mobile, and self-service channels. This role drives our digital transformation agenda, ensuring innovative, user-centric solutions that enhance engagement and operational efficiency. You will own the digital product roadmap, prioritise features, and collaborate with cross-functional teams to deliver exceptional experiences aligned with our Superannuation/Orchestration-as-a-Service platform strategy. Key Accountabilities and main responsibilities: Define and communicate the digital product vision and strategy aligned with business objectives. Develop and maintain the digital channels roadmap, balancing member needs and technical feasibility. Drive innovation in digital capabilities including mobile apps, web portals, and emerging touchpoints. Own the end-to-end digital experience for members across all channels. Use analytics, A/B testing, and user research to optimise digital performance. Lead agile squads in delivering digital features and enhancements. Ensure seamless integration of digital products with core platform and operational systems. Engage with fund clients to understand digital requirements and customisation needs. Define and track KPIs such as adoption rates and channel shift metrics. Mentor and develop digital product team members, fostering a culture of innovation. Conduct market research and competitive analysis to identify differentiation opportunities. Mentor product owners and build product management capability within the organisation. Experience & Personal Attributes: Extensive experience in product management, ideally in SaaS, platform, or financial services. Proven track record delivering successful digital products at scale with measurable impact. Strong understanding of digital product metrics, analytics, and user research. Technical literacy in APIs, mobile development, and modern web technologies. Experience with agile methodologies and product management tools (e.g., Jira). Excellent stakeholder management and influencing skills. Strong commercial acumen and understanding of SaaS business models. Outstanding communication and presentation skills. Superannuation or financial services experience highly desirable. Tertiary qualifications preferred but not essential. Some of our Employment Benefits FlexiWorks – enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development - Development at your fingertips via self-paced learning, including educational assistance supportv Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing Culture at MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. How to apply Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Background Checks Please note that all successful applicants are required to undergo background checks that include Police Checks and Work History Verification.
