The Professional Support Unit of the Law Society of NSW provides guidance and education to NSW legal practitioners on their ethical and regulatory obligations under the Uniform Law. We’re looking for a Team Leader to join the team on a full-time permanent basis. About the role The Team Leader, Professional Support oversees and continuously improves the delivery of the Professional Support Unit’s (PSU) services to solicitors, in relation to ethics, costs, regulatory compliance, general legal information services and anti-money laundering and counter-terrorism financing (AML/CTF) obligations. In doing so, you will directly provide guidance to the profession on their ethical and regulatory obligations under the Uniform Law, as well as emerging regulatory issues affecting solicitors, such as AML/CTF, and assist the Head of Regulatory Policy and Strategy in the development of a strategic approach to educating NSW solicitors on regulatory and policy issues. What you'll be doing Assist practitioners with regulatory, ethical and costs issues, including when required, answering email and telephone enquiries and ensuring that responses by PSU are accurate, consistent, and of assistance to practitioners. Manage, prepare and edit materials for the Ethics and Standards Quarterly, and, as required, the Law Society Journal, Monday Briefs and other Law Society publications. Manage the creation of educational resources, including ensuring that the PSU regularly contributes topical articles, regulatory updates, case summaries and other educational resources on emerging regulatory and ethical issues for publication. Coordinate the presentation of continuing legal education (CLE) seminars for the profession on issues in relation to regulatory compliance, ethics, costs and AML. From time to time, the Team Leader may also be required to present on such issues, including matters related to general legal practice management and AML/CTF. Review standards and requirements established for legal practices to promote compliance with the Uniform Law and other relevant legislation Manage the content of the Law Society’s web-based information services relating to regulatory compliance, ethics, costs and AML/CTF. Manage secretariat support for the various committees managed by the PSU, including the Costs and Ethics Committees of the Law Society. Undertake research (or direct that research be undertaken) on a range of matters relevant to regulatory compliance, ethics and costs to assist in the development of practical and educational resources for legal practitioners. Develop seminars and information resources to respond to emerging trends in relation to regulatory issues, including supports for new principals of legal practices. Liaise with other teams within the Law Society, including Licensing and Registry, Investigations, External Interventions and Policy and Practice, to ensure guidance provided to practitioners is consistent across the Law Society. From time to time, liaise with other external stakeholders, including, for example, Lawcover and other regulators, including the Designated Local Regulatory Authorities, on wider policy issues to promote consistency, particularly among the Uniform jurisdictions. assist the Head of Regulatory Policy and Strategy with ad hoc project work and initiatives as required, particularly with regard to policy issues relating to the Uniform Law and other regulatory changes affecting the legal profession. Provide the Head of Regulatory Policy and Strategy and Deputy Director, Legal Regulation, with legal advice from time to time as required, in the areas of regulatory compliance, costs and ethics. Manage the PSU, which will include: Ensuring timely answering and resolution of calls to the PSU hotlines and emails to PSU in accordance with KPIs and other performance standards. Managing the staff of PSU, including ongoing performance appraisals. Assisting the development of CLEs and educational resources, informed by data and evidence obtained from complaints processes and other sources. Developing education and other communications strategies to respond to emerging regulatory trends and issues, drawing both from the complaints process and more broadly. Overseeing the support provided to the committees overseen by PSU. Ensuring the efficient use of resources. Reporting to the Head of Regulatory Policy and Strategy and Deputy Director, Legal Regulation on the above matters. About you Tertiary qualifications in law and current practising certificate. Practice experience and a sound knowledge in regulatory compliance and anti-money laundering legislation or policy principles. Demonstrates a high level of professional and technical knowledge of the legislative procedures and the legal profession and regularly keeps abreast of recent developments in this area. Working knowledge of all relevant legislation. Familiarity with regulatory frameworks; Sound understanding of legal practice management (including costs or ethics) and compliance auditing and/or of Quality and ‘Best Practice’ management principles (based upon training or experience) or relevant practice experience (desirable). Demonstrated ability to provide effective, clear and concise communication. Ability to create a suite of educational resources, including articles, checklists, alerts, presentations and workshops. Highly developed interpersonal, presentation and influencing skills. The ability to work as part of a small team of solicitors. Strong prioritising and organisational skills. Computer skills including word-processing, email and internet applications. Displays a commitment to quality client service, values the supplying of accurate and timely information and relates to people from diverse backgrounds. To apply The Law Society of New South Wales is committed to building and maintaining a respectful and inclusive workplace, appointing the best person for the role and supporting diversity. Applications should contain a CV and cover letter that outlines your key experience and motivations for this role.
