About Us Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need. At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission. About the Role Reporting to the Asset and Facilities Manager, this role is responsible for leading and managing the Internal Maintenance Service (IMS) team to deliver high-quality property maintenance services across CHL properties. The position has a strong commercial focus, with accountability for operating and growing the service as a sustainable and viable business. The role will develop and implement strategies to drive business growth, maximise revenue, optimise operational efficiency, and maintain high standards of service delivery. In addition, you will provide advice and support in the management of CHL’s asset base, ensuring consistent application of organisational asset policies, plans, procedures, and standards. Key responsibilities include, but are not limited to: Oversee budgeting, manage profit and loss, and make strategic decisions to ensure the financial sustainability and growth of the service. Coordinate maintenance works to ensure jobs are completed on time, within scope, and to required quality standards. Procure materials and products to ensure timely and sufficient supply to support service delivery. Identify and implement cost-saving initiatives and process improvements to enhance operational efficiency and profitability. Optimise the use of human, financial, and material resources to achieve best-value outcomes within budget constraints. Lead, develop, and support the IMS team, fostering a culture focused on high-value, sustainable, and efficient service delivery. Ensure all administrative requirements relating to contracts, jobs, and staff are completed accurately and within required timeframes. Proactively identify and pursue new project development and implementation opportunities. Provide additional support to the broader team and organisation as required. About You You will demonstrate a strong understanding of, and commitment to, responsive and efficient asset management and its importance in supporting community housing outcomes. To be successful in this role, you will have: Essential Criteria: Demonstrated experience in business management, financial oversight, and strategic planning. A proven track record of driving business growth and managing profit and loss. Strong capability in strategic planning, resource management, and improving operational efficiency. Trade qualification and relevant industry experience (desirable). Current White Card and relevant OHS training. First Aid Level 2 certification. Commitment to the right of every person to access safe, good-quality housing. Current driver’s licence. Satisfactory Police Check and Working With Children Check. Please note that satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC). Why Join Us? At CHL, we are more than just a workplace, we’re a community dedicated to creating safe, supportive, and inclusive environments for our staff and the people we serve. You will be part of a passionate, mission-driven team where your contribution makes a real difference every day. In addition, we care about our people and that’s why we offer: Flexible work options to support your work-life balance. One day off a year as a ‘You Day’ to celebrate you Salary packaging and novated leasing to maximise your take-home pay. Learning and development programs to help you grow in your career. Wellbeing initiatives including EAP, and access to health programs. A values-driven culture where you’ll be supported, recognised, and empowered to make an impact. As an equal opportunity employer, CHL values and celebrates diversity and works closely with people from a wide range of cultural, social, and professional backgrounds. We acknowledge the Traditional Owners of Country throughout Australia and pay our respects to their Elders past and present, recognising their enduring connection to land, culture, and community. Click for Job Description
