Sure, we’re famous for flame-grilled PERi-PERi chicken , but want to know our secret? It’s our people, it’s you ❤️ ! At Nando’s, it’s people-first, chicken-second. Here’s what’s on the menu for you: Be You: Bring your authentic self to work in a diverse, inclusive family, with genuine care and commitment. Balanced Work life: Split your time between our state-of-the-art Richmond Restaurant Support office, overlooking the Yarra River and working from home Free Nando’s : Meals on us when you work, plus perks for your friends and family. Wellness Support: Access resources for mental health, fitness, nutrition and finances. Do Good: Help make a difference through community support, sustainability, and social impact and inclusion. What’s Cooking? As our Brand Experience Coordinator, you’ll bring the Nando’s vibe to life in our restaurants across ANZ. In this role, you will support the Head of Brand Experience to achieve strategic initiatives including how the brand shows up inside the restaurant. Working with Operations, Commercial and Business Insights, you will use customer insights and brand to drive the overall in-restaurant experience. You’ll support our major projects—from bevvies to in-restaurant touchpoints and all the little experience-led bits that make Nando’s Nando’s. Your work will help lift the customer experience, build love for the brand, and yes, keep the commercial side sizzling too. In short: this is a key role to help make the Nando’s magic happen. What You’ll Be Firing Up Support the rollout of any Brand Experience initiatives to bring our bold brand vision to life—help make Nando’s the most loved restaurant brand across Australia & New Zealand. Help to create the food and menu strategy and support the execution of brand / customer elements. Understand the use of customer insights and market trends to inform food and experience decisions. Team up with our awesome Operations and Digital crew to make sure the Nando’s brand is shining bright inside the four walls of our restaurants. The Skills to Set You on Fire Experience in food or hospitality, or even better in Customer Experience. A marketing-related qualification or experience in a similar role. People person vibes—great at building strong relationships with internal teams and external partners. Proactive, curious and full of initiative What’s in It for You? Grow with an exciting brand A stunning office space with flexibility to work from home The Boring (but Important) Stuff: This is a full time, permanent based in Melbourne, from our purpose-built office in Richmond, on hybrid basis. You will require the right to work in Australia on full time basis. Ready to Fire It Up? Be yourself, make a real impact, and have fun while doing it. Apply now to join the Nando’s fam
