This is a Senior Associate, Social Media & Influencer Marketing role with Klook based in Sydney, NSW, AU Klook Role Seniority - mid level More about the Senior Associate, Social Media & Influencer Marketing role at Klook About Klook We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler. Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination. We operate a mobile-first, curated platform featuring diverse experiences across global destinations. Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us! Description We are looking for a Senior Associate, Social Media & Influencer Marketing to amplify our efforts in building our Brand & Community in Australia & New Zealand. The ideal candidate would have a strong planning and operations mindset, paired with a genuine appreciation for social creativity, trends, and what feels native on-platform. We believe the future of travel is social. This role rounds out the stack by bringing structure, coordination, and thoughtful performance interpretation to complement our creative-led social expertise. This role works closely with our Social Media & Influencer Manager and our Content Specialist across Instagram, TikTok, YouTube and Facebook. Your work ensures our ideas can scale, our experiments generate learnings, and our social presence grows with intention. What You’ll Do Social Operations & Execution (you bring the system and structure) Own the end-to-end content operations rhythm: calendars, briefs, approvals, publishing and QA. Bring clarity by coordinating inputs across stakeholders so assets, captions and deliverables are accurate and on time. Maintain consistent ways of working — templates, trackers, workflows — that keep our team aligned and reduce friction. Create order and predictability in a fast-paced environment, enabling the creative team to move quickly. Influencer Marketing Support (you keep everything moving smoothly) Coordinate creator campaigns and brand trips, ensuring deliverables, timelines and communications are clear and organised. Maintain centralised tracking for creators, campaigns and deliverables that aligns with broader marketing activity. Capture learnings and patterns to help us brief, collaborate with, and optimise creator work over time. Performance & Continuous Improvement (you help us learn smarter, faster) Own the regular insights review: channel performance updates, creator results, and key takeaways from tests. Identify patterns across formats, hooks, creators and platforms — and share actionable recommendations grounded in data. Support test-and-learn experiments by tracking results and helping the team scale what works. Keep performance accessible, structured and useful for decision-making. Trends & Creative Connection (you keep us relevant, not reactive) Stay close to platform shifts and cultural trends to help inform planning and content ideas. Share references, patterns, and insight-backed observations with the team. Ensure our work stays native to each platform and supports long-term brand engagement. Who You Are 2–3 years’ experience in social, influencer, or digital marketing (e.g. creator operations, affiliate, social coordination or reporting). Someone who finds satisfaction in well-run systems, organised trackers, and clear information flows. Strong attention to detail and follow-through — you keep things accurate, documented and moving. Analytical and curious: comfortable interpreting performance and working with spreadsheets without needing to be a data specialist. Collaborative, calm under pressure, and motivated by helping your team stay aligned and effective. An interest in platform trends and social creativity, even if you’re not the one in front of the camera. Able to work with agility and adapt to an evolving brand. A traveller or someone with a love/passion for travelling. Nice To Have (not Required) Basic experience with link tracking (e.g. UTMs) or campaign reporting. Familiarity with TikTok/Instagram/YouTube analytics dashboards and creator deliverables tracking. Exposure to agency planning, affiliates, or creator operations. Why this role matters Social is where brands are discovered, shaped and grown — but great social doesn’t happen by accident. It requires rhythm, consistency, and strong operational foundations. This role is the steady hand that keeps our social engine running. You bring clarity where there’s ambiguity, structure where things move fast, and insights that help us improve every week. With you in the team, our creative work becomes more scalable, intentional and effective. To apply Please share your CV. If you have examples of how you’ve supported social/influencer planning — a tracker, a wrap-up, a workflow, or a short summary of learnings — feel free to include (optional). Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Klook team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ⚙️ Managing social operations ✈️ Coordinating influencer campaigns Conducting performance reviews Key Strengths Social media marketing Influencer marketing Analytical skills Link tracking Analytics dashboards Agency planning A Final Note: This is a role with Klook not with Hatch.
