This is a Client Partner (Key Accounts) - GBS role with TikTok based in Sydney, NSW, AU TikTok Role Seniority - senior More about the Client Partner (Key Accounts) - GBS role at TikTok About the Team TikTok's Global Business Solutions (GBS) team is responsible for driving revenue growth by partnering with the world's leading brands. The team works across market segmentation, client strategy, and cross-functional execution to help advertisers achieve measurable business outcomes through TikTok's advertising solutions. Success in this team requires strong commercial acumen, strategic thinking, cross-functional leadership, and the ability to thrive in a fast-paced and evolving environment. About the Role This role owns one of TikTok ANZ's largest and most strategic client partnerships across Australia and New Zealand. The Client Partner acts as the senior commercial lead for the account, setting the strategic vision, leading executive-level client relationships, and orchestrating cross-functional teams to deliver impact across branding, performance, creative, and measurement. This role requires a proven senior seller who can operate at pace, influence C-suite stakeholders, and lead through ambiguity while maintaining accountability for revenue delivery. Responsibilities - Own and grow a key enterprise client partnership across AU and NZ - Drive sustained revenue growth through strategic account planning and execution - Lead executive-level relationships including CMOs, GMs, and senior marketing leaders - Own Joint Business Planning, annual investment discussions, and multi-quarter roadmaps - Act as the senior point of accountability for account strategy, revenue delivery, and client satisfaction - Partner cross-functionally with Creative, Measurement, Product, CST, and Analytics teams to unlock incremental growth - Translate brand and performance measurement into clear commercial recommendations - Lead creative strategy conversations, challenging clients and agencies to deliver platform-native, high-performing creative - Develop compelling sales narratives using insights, case studies, and data - Role model senior leadership behaviours and mentor junior sellers through influence, not hierarchy - Travel as required to support client relationships across AU and NZ Minimum Qualifications: - 5 years of experience in media sales, digital advertising, ad tech, or related fields - Proven experience owning and growing key enterprise client accounts - Demonstrated ability to influence C-suite and senior executive stakeholders - Strong commercial acumen with a track record of exceeding revenue targets - Deep understanding of brand and performance marketing, auction-based media buying, and ad tech integrations - Experience using measurement frameworks such as brand lift, attribution, or MMM to drive commercial outcomes - Strong understanding of creative effectiveness and platform-native storytelling Preferred Qualifications: - Willingness to travel across Australia and New Zealand - Ability to communicate complex technical concepts clearly to senior, non-technical stakeholders - Comfortable working cross-functionally and leading through ambiguity - Passion for TikTok, creativity, and shaping the future of marketing Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the TikTok team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Owning and growing a key enterprise client partnership Driving sustained revenue growth Leading executive-level relationships Key Strengths Media sales experience Commercial acumen ️ Influencing skills Creative strategy development Cross-functional collaboration Technical communication A Final Note: This is a role with TikTok not with Hatch.
