Job Description Mondiale VGL is seeking a detail-focused and customer-oriented Accounts Clerk to join the team. This is a 12 month full-time fixed term position. This role is responsible for accurate financial data entry, debtor receipting, and supporting the effective management of trade debtors, while providing a high standard of service to both internal and external stakeholders. You will play a key role in maintaining the integrity of our financial systems, supporting cash flow through timely collections, and responding professionally to client enquiries. This position is well suited to someone who enjoys working with numbers, takes pride in accuracy, and is comfortable engaging with customers to resolve account queries. Key Responsibilities Allocate customer receipts accurately and promptly against client invoices on a daily basis Respond to debtor enquiries via phone and email within agreed service timeframes Investigate and resolve account queries in collaboration with internal departments such as Sales and Customs Review new account application forms and prepare supporting documentation for Director approval regarding credit limits and trading terms Issue new client welcome letters and approved trading terms in line with company policy Prepare and distribute monthly debtor statements in accordance with company procedures Maintain accurate and up-to-date debtor records to support effective collections activity Monitor outstanding debts and support timely recovery of funds within agreed trading terms Periodically review aged debt and provide recommendations to the Accounts Supervisor regarding bad or doubtful debts Ensure confidentiality and compliance with internal policies and financial controls at all times
