Integrity Investigator, Ongoing opportunity based in Sydney CBD hybrid/flexible working options available We are seeking an experienced Integrity Investigator to join our Governance, Risk and Assurance Division. Reporting to the Manager, Integrity and PID Investigations, you will be critical in upholding organisational integrity by investigating allegations of serious wrongdoing, fraud, and corruption. You will contribute to a positive speak-up culture and help strengthen policies and procedures across the organisation. Ongoing Grade 7/8 opportunity Salary range: $113,574 - $125,720 super, commensurate with experience. Sydney CBD based, however, flexible hybrid and remote working opportunities available for consideration. A talent pool may be created to fill future ongoing or temporary opportunities. Key Responsibilities Conduct and assist with internal investigations into allegations of corruption, fraud, and serious misconduct. Prepare clear, comprehensive reports, briefs, and correspondence to support informed decision-making. Provide expert advice on policy compliance and relevant legislation. Monitor emerging risks, trends, and legislative changes to adapt investigation strategies. Build and maintain strong stakeholder relationships to gather information and support investigations. Ensure compliance with all applicable laws, regulations, and industry standards. Maintain accurate and timely records of all investigative activities. Key Challenges Managing sensitive and complex matters in a fast-paced, confidential environment. Ensuring accuracy and completeness of information under tight timeframes. About You Demonstrated experience in integrity investigations or related fields. Strong knowledge of the Public Interest Disclosures Act 2022 and experience in compliance, risk management, or regulatory affairs. Ability to analyse complex regulatory information and assess organisational impact, such as the NSW ICAC, NSW Audit Office and the NSW Ombudsman and their associated legislative engagements with DCS. Excellent communication and stakeholder engagement skills. Essential Requirements Relevant qualifications in an appropriate discipline or equivalent experience. Why Join Us? Make a real impact by safeguarding organisational integrity. Work in a collaborative team committed to ethical standards and continuous improvement. Enjoy flexible work arrangements and professional development opportunities. What we need from you To start your journey towards becoming one of our Integrity Investigators please click on the link below and attach your resume (max 4 pages) and an optional cover letter (max 2 pages). If you include a cover letter we would love to hear about your motivation for applying for this position and outline your relevant skills aligned to the key responsibilities and required demonstrated abilities. For enquiries relating to this position, please contact Hayden Berg, Director Investigations, DCS GRA via Hayden.Berg@customerservice.nsw.gov.au Please note: The application portal will be unavailable from 24/12/25 to 25/12/25 due to system maintenance. Applications during this period will not be received. Please apply prior to midnight 23/12/25 or from 26/12/25 until the closing date/time. Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Monday 12th January 10am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact nicole.turner@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process
