This is a Regulatory Support Officer - Licensing role with Queensland Department of Education based in Brisbane, QLD, AU Queensland Department of Education Role Seniority - junior More about the Regulatory Support Officer - Licensing role at Queensland Department of Education Are you passionate about supporting a strong start for children. Through quality early childhood education and care (ECEC)? The Early Childhood Regulatory Authority (ECRA) is seeking applicants with administration and records management experience, and confidence and ability to engage with early childhood stakeholders. This is a temporary full-time position until 03 April 2026, unless otherwise determined. About The Department Of Education Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us ( https://qed.qld.gov.au/working-with-us ). ECRA in the department is responsible for regulating Queensland's ECEC sector. The Licensing team within ECRA is responsible for approving ECEC providers and services in Queensland, primarily under the National Quality Framework ( https://www.acecqa.gov.au/national-quality-framework ) (NQF). About The Role High quality early childhood education and care begins with safe, well-governed and properly approved providers and services. As a Regulatory Support Officer in the Licensing team, your work directly contributes to upholding robust licensing and approval standards, which support approved providers and services entering the sector as capable, compliant and committed to delivering quality experiences for children and families. Be part of a team that supports ECRA by consistently and fairly applying relevant ECEC legislation, standards, policies and guidelines in the regulation of the ECEC sector within the context of the Regulating for Quality ( https://earlychildhood.qld.gov.au/regulation/regulatory-approach/regulating-for-quality ) Responsibilities include, but not limited to; Acting as the first point of contact, monitoring and following up on regulatory matters and prioritising work according to risk. Implementing administrative procedures to ensure efficient intake and progression of regulatory matters in accordance with the ECEC legislation and principles of good administrative decision making, including processing financial transactions, such as application and annual fees, as required. Monitoring, processing, validating applications as required, tracking and escalating matters according to risk. Coordinating team workflow using regulatory systems and databases, ensuring correct data capture and review. Providing support in the maintenance of records, and regulatory and records management systems to ensure accuracy and compliance with information management requirements. Please refer to the attached role description for any mandatory requirements for this position. How To Apply Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history); and A two-page statement (maximum two pages with standard margins, size 11 font) demonstrating your competency for the role - based on the Role Description. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. Applications from recruitment agencies will not be accepted. Occupational group Education & Training Show more Show less Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Department of Education team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Acting as the first point of contact Implementing administrative procedures Coordinating team workflow Key Strengths ️ Administration experience Records management Stakeholder engagement A Final Note: This is a role with Queensland Department of Education not with Hatch.
