This is a Customer Experience - Casual role with Scape Australia based in Melbourne, VIC, AU Scape Australia Role Seniority - junior More about the Customer Experience - Casual role at Scape Australia Location: Melbourne CBD Employment: Casual WHO WE ARE? Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies. THE IDEAL CANDIDATE Are you a passionate about customer service and looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape. As a Casual Customer Experience team member, you'll be the face of Scape, delivering top-notch service and support to our residents and our visitors. You'll need exceptional communication and organisational skills, a knack for problem-solving, and a passion for delivering outstanding customer experiences. Perks & Benefits At Scape, we are all about creating and sharing the good vibes. Below are just some of the perks of joining our team: Annual flu vaccinations and skin checks to keep you healthy and thriving. Passionate work environment that inspires and energizes. EAP, Sonder & Duress support to ensure your peace of mind. INTERESTED? HERE’S HOW TO APPLY This is a great time to be joining a growing business, that is willing and able to make a difference for our student residents, stakeholders and the community as a whole. Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply for this opportunity, the better! If you feel you would like to join our team, apply now with your CV and 1-page cover letter! No agencies please. At Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Scape Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Delivering customer service Supporting residents Engaging with the community Key Strengths Customer service Problem-solving ️ Communication A Final Note: This is a role with Scape Australia not with Hatch.
