Job Description Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome. Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do. The Product Owner Associate (POA), Digital - Employer Services will report to the Senior Product Owner – Digital, Employer Services, and assist with the launch and ongoing improvements of Rest’s clearing house platform, Rest Pay. The POA will collaborate with the Product and Engineering teams on technical matters and contribute to projects related to business process improvement, partnerships, and product marketing. Key responsibilities include identifying opportunities to scale, enhance, and utilise Rest's resources, as well as coordinating effectively with both internal and external stakeholders to support the role’s objectives. Key Accountabilities: Product Backlog Management: supports product owner on defining the product roadmap and agreeing on the key goals, success measures and timeframes. You’ll discuss potential impacts with the product owner and be aligned on what’s needed and what you’re working towards. Agile Team Collaboration: Be part of a cross-functional product team and work with multifunctional stakeholders within digital and the wider portfolio to clarify requirements, refine user stories, and participate in team ceremonies Act as the voice of the customer: work with the insights team, front line and employers to develop and document a deep understanding of employer needs and pain points and then help articulate and prioritise these for the delivery teams. Stakeholder Communication: Manage communications with stakeholders prior to, throughout, and following product launch of our clearing house, focusing on scope definition, development updates, resolving roadblocks, and supporting go-to-market feature launches. User Story Creation: Translate requirements into use cases, agile stories, and acceptance criteria, and review product progress each iteration. Support the PO to ensure the product features and processes meet regulatory, compliance, and risk standards.
