This is a Building Technical Advisor - Various Locations role with Suncorp Group based in Brisbane, QLD, AU Suncorp Group Role Seniority - mid level More about the Building Technical Advisor - Various Locations role at Suncorp Group Building Technical Advisor Permanent Role Roles based in Perth, Brisbane, Sydney, Tasmania & Melbourne Join a team committed to technical excellence, customer service, and quality outcomes in insurance repairs. We are seeking a Building Technical Advisor to join our Consumer Property Claims team. This is a permanent, full-time role within a team focused on technical standards, customer service, and quality results in insurance repairs. You will use your experience in the industry to assist internal stakeholders on residential building matters, ensuring compliance with relevant industry standards. About The Role As a Building Technical Advisor, you will provide guidance to internal stakeholders to ensure adherence to building codes, accurate scoping, and effective cost control. Your responsibilities include providing expert advice on repair methodologies, building compliance, and scope assessment, in addition to working together with specialists and suppliers to achieve suitable outcomes. Your contributions will play a critical role in influencing customer satisfaction and claim outcomes. Key Responsibilities Provide technical advice on residential building issues, including repairs, rectification works, and compliance matters Review scopes of work, quotes, and specialist reports to ensure accuracy and appropriateness Provide support to stakeholders on complex and major repairs, offering guidance on repair methodology and risk mitigation. Collaborate with engineers, geo-techs, certifiers to resolve technical challenges and determine cause of damage. Carry out on-site inspections to confirm adherence to the National Construction Code, Australian standards, and to ensure repair standards and workmanship. Identify risks and potential fraud, ensuring adherence to internal policies and industry regulations. Contribute to continuous improvement initiatives and technical training by staying informed on industry standard and developments. What You’ll Bring Relevant trade qualification in a repair-related discipline. Minimum 5 years in residential building/renovation and estimating. Strong understanding of residential building codes, standards, and compliance requirements Proven experience in scheduling and supervising trades and repairs. Desired Extensive knowledge of the property repair industry and current practices. Current or expired builder’s licence. Capabilities Exceptional customer service and communication skills. Strong technical knowledge and ability to interpret building information. Advanced problem-solving and negotiation abilities. Effective time management and prioritisation. Proactive mindset with a focus on continuous improvement. Computer literacy and adaptability in a dynamic environment. What We Can Offer You Discounts and offers on a range of insurance products A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave. Invest in your brighter future with ongoing study support and career development programs. Give back to our communities with payroll giving, donation matching and paid volunteer leave. Prioritise your work/life balance with our robust employee assistance program and dedicated employee council. Employee benefits | Suncorp Group At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Suncorp Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing technical advice Reviewing scopes of work Collaborating with specialists Key Strengths Relevant trade qualification Strong understanding of residential building codes Exceptional customer service skills ️ Extensive knowledge of the property repair industry ️ Current or expired builder’s licence Advanced problem-solving abilities Why Suncorp Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Suncorp Group not with Hatch.
